Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Product Managerwho will fill a critical roleonour product management team where you will drive product design and deployment of product services for our clients. You will do so in an exciting environment driven by a desire to enable more efficient and effective care.  
  
The Team

At athenahealth, we build technology that helps medical groups get paid accurately and on time.As part of this team, you willhelpredesign and build thecore medical billingworkflows and tools that help practices capture charges, validate billing details, and move work forward with confidence—so providers and staff spend less time on administrative tasks and more time on patient care.

We are a passionate team of product, engineering, UX, and analytics professionals driven to maximize revenue cycle efficiency and effectiveness for ourathenaCollectorclients. 

The Opportunity:

We’reseekingan experiencedand enthusiasticProduct Manager tohelp guide product development and deliveryformedicalbilling workflows inathenaCollector—turning complex data into clear, actionable experiences and scaling our platform through thoughtful modernization.

You will work closely with the product leadership team: understand client end user and leadership goals; prioritize the product roadmap for your team; collaborate with engineering to ensure delivery of high- quality, high-impact features; and drive rollout and adoption in partnership with product operations and client-facing teams.

But enough about us;let’stalk about you. You are passionate aboutproblem-solving andalways take a customer-centric approach. You know how to energize cross-functional teams around a problem and use data toidentifyand prioritize solutions. You push and strive toward the best long-term solution while executing against that plan day-to-day.  You can make toughtrade offdecisions between scope and schedule, whilemaintainingtrue focus on outcomes.   
 
The Product Manageris responsible forone product area within their overarching Product’s portfolio; understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. This position will work within scrum teams defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.     

This is a hybrid role based in our Boston, MA office with an in-office expectation of one day/week.
 

Job Responsibilities 

• Drive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibility

• Collaborate cross-functionally with counterparts and stakeholders in engineering, UX, analytics, product operations, and other teams throughout the organization

• Define epics and user stories, clearly articulating business requirements for the problemswe’retrying to solve - including UX/CX/Support requirements

•  Understand the market opportunity via user needs, market forces,and applicable business models; with regards to what would best serve our clients today as well as in the future

•  Identifyand track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement

• Partner with Product Management leaders to be the voice of product decisions within the organization;assistleaders inidentifyingbusiness opportunities that will drive product success

• Represent the customer for assigned product area,demonstratingresponsibility for end-to-end customer journey and touchpoints

 
Qualifications 

• Bachelor’s Degree or equivalent combination of education, training, and experience isrequired

• Understanding of healthcare revenue cycle / health IT environment is preferred

• 5+ years overall professional experience; 2-4 years of formal product management experience or related experience driving results cross-functionally

• Experience bringing products to market

• Understanding of product management best practices, including agile development

• Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities 

• Excellent verbal and written communication skills; ability to explainyourpositioning to key stakeholders around the company in an effective way

Expected Compensation

$121,000 - $207,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity