Job Description

The Company

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

When you join the Electrum team, you’ll get to:

• Be part of the entire journey — from the spark of an idea to the final product launch.
• Grow your skills through world-class training and hands-on learning every day.
• Receive mentorship and guidance from industry leaders who are invested in your success.
• Work in a dynamic, innovative workplace where collaboration and creativity thrive.
• Tackle real-world customer challenges and see the impact of your work firsthand.
• Explore plenty of opportunities to grow your career and expand your expertise.
• Gain valuable experience in a leading FinTech environment, contributing to meaningful, high-impact projects.

The Opportunity

As a Product Manager at Electrum, you will play a pivotal role in shaping the future of high-impact financial transaction processing. You will be instrumental in defining, designing, and delivering our Value-Add Services (VAS) roadmap, working hands-on with innovative cloud-native software and collaborating closely with our expert engineering, sales, and client-facing teams. This is your chance to tackling complex customer challenges and seeing your solutions enable services for millions of South Africans daily.

The role

We are looking for an experienced and energetic candidate to join our product management team, to manage various services within the Value-Add Services (VAS) space. As a software product manager with a focus on functional design, you will work closely with the Engineering teams (backend and frontend teams) to define and deliver on our roadmap.

As part of the wider Go-To-Market team, you will support and enable the Sales and Marketing teams with strategic initiatives. You will assist Sales, both account executives and solution architects, with client consultations to help clients understand Electrum’s value proposition and the functionality of our products; as well as to understand their problems and their business needs.

In addition to the above, you will also have the opportunity to work with other Electrum teams, including Client Service, Product Support and Cloud Operations.

The Opportunity

As a Product Manager at Electrum, you will play a pivotal role in shaping the future of high-impact financial transaction processing. You will be instrumental in defining, designing, and delivering our Value-Add Services (VAS) roadmap, working hands-on with innovative cloud-native software and collaborating closely with our expert engineering, sales, and client-facing teams. This is your chance to tackling complex customer challenges and seeing your solutions enable services for millions of South Africans daily.

The role

We are looking for an experienced and energetic candidate to join our product management team, to manage various services within the Value-Add Services (VAS) space. As a software product manager with a focus on functional design, you will work closely with the Engineering teams (backend and frontend teams) to define and deliver on our roadmap.

As part of the wider Go-To-Market team, you will support and enable the Sales and Marketing teams with strategic initiatives. You will assist Sales, both account executives and solution architects, with client consultations to help clients understand Electrum’s value proposition and the functionality of our products; as well as to understand their problems and their business needs.

In addition to the above, you will also have the opportunity to work with other Electrum teams, including Client Service, Product Support and Cloud Operations.

Requirements

• Bachelor's Degree in Science, Engineering, Commerce, or Finance, or the equivalent in working experience.
• Minimum 4 years experience in the field of B2B SaaS services, ideally, with VAS or payments industry experience
• Excellent verbal and written communication skills
• Curious about technology and its application to payments and transaction processing.

Benefits

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference
  

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact
• Transparency We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy We trust you You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
• Shared Vision You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

1. Here's how we support our culture:

• Flexible Work: Office-first environment with flexible hours
• Generous Leave Starting at 20 days per year
• Office Perks (Cape Town): Fully-stocked kitchen and daily catered lunch