Job Description

what will you do:

• complete flow from KYC, mandate, fraud checks, agreement signing, disbursal
• end-to-end user experience across KYC, agreement, and mandate journeys
• lender Integrations- new lender onboarding (tech + ops readiness)
• managing existing lenders, optimizing lender funnels, and driving new feature developments, automating existing tech processes
• drive configuration changes, policy updates without degrading borrower UX
• fraud detection and prevention mechanisms by co-ordinating with credit and risk teams within the acquisition flow
• own automated, DIY and manual ops review flows
• ownership of improving TAT, session and conversion metrics of the user journey
• funnel optimization across KYC, agreement, mandate, and disbursal stages

you should apply if you:

• have 4–7 years of experience as a product manager, owning user-facing B2C products end to end, preferably in BFSI or regulated ecosystems
• hold a bachelor’s/master’s degree in engineering, business, or a related field, with strong analytical and problem-solving foundations
• have a proven track record of improving user experience and funnel outcomes (conversion, TAT, drop-offs) through product, partnerships-led growth
• have experience collaborating closely with engineering, design,  business, partner teams to ship scalable solutions
• are comfortable working with data to make informed decisions, including defining metrics, analysing funnels, and using insights to drive prioritisation