Job Description

Product Manager

Location: Onsite in Miami
Department: Product
Reports to: Head of Product

eMed is seeking a Product Manager to lead strategy, discovery, and execution for its high-impact digital health app that advances access to care. This role owns complex product areas spanning multiple teams and initiatives, driving clarity in ambiguous problem spaces and ensuring solutions deliver meaningful value to our patients and our B2B partners.

As a member of the Product organization, you will operate at both the product and portfolio level—shaping strategy, aligning stakeholders, and guiding execution—while serving as a trusted partner to executive leadership. This role emphasizes product thinking, customer outcomes, and strategic decision-making, with delivery excellence as a means to achieving impact.

Key Responsibilities

Product Strategy & Ownership

• Shape the product vision, strategy, and roadmap for complex product domains across eMed’s platform
• Translate company goals into clearly defined product outcomes, initiatives, and success metrics
• Make strategic prioritization decisions across multiple initiatives based on customer value, business impact, and feasibility

Discovery & Customer Value

• Lead product discovery through user research, data analysis, and close collaboration with clinical, operational, and commercial partners
• Write clear product requirements, user stories, and acceptance criteria
• Partner with Engineering and Design to ship high-quality, scalable solutions using Agile methodologies
• Balance speed, quality, compliance, and technical constraints in decision-making
• Deeply understand patient, provider, and internal workflows to identify high-leverage opportunities
• Ensure solutions are validated, outcome-driven, and aligned with real user needs

Cross-Functional Execution Leadership

• Partner with Engineering and Design to deliver high-quality, scalable solutions
• Provide clarity on what to build and why, while empowering teams on how to deliver
• Navigate tradeoffs across scope, timing, quality, and compliance to maximize product impact

Portfolio & Initiative Leadership

• Lead multi-team product initiatives, ensuring alignment across dependencies and shared goals
• Contribute to portfolio-level planning, sequencing work to balance strategic bets, platform investment, and near-term outcomes
• Identify and proactively address risks and constraints that could impact product success

Healthcare, Quality & Compliance

• Collaborate with Clinical, Regulatory, and Legal teams to ensure products meet healthcare, privacy, and safety requirements
• Incorporate compliance and clinical considerations into product strategy—not as afterthoughts
• Champion high standards for quality, reliability, and trust across the product experience

Data, Metrics & Outcomes

• Define KPIs that measure customer value, product adoption, and business impact
• Use data to evaluate performance, inform iteration, and guide roadmap decisions
• Communicate insights, learnings, and recommendations clearly to leadership

Leadership

• Support product team and cross-functional partners
• Raise the bar on product thinking, discovery, and execution across the organization
• Contribute to improving eMed’s product practices, principles, and operating model

Qualifications

Experience

• 10+ years of experience in product management or closely related roles
• 3+ years owning large, complex product areas or multi-team initiatives
• Proven track record of delivering products with significant customer and business impact

Education

• Bachelor’s degree in computer science, engineering, business, or a related field required
• Master’s degree or MBA preferred

Skills & Competencies

• Strong product judgment and strategic thinking
• Excellent stakeholder communication and influence at the executive level
• Deep understanding and experience with Agile principles and delivery frameworks
• Comfort working with data, analytics, and reporting tools
• Familiarity with CRM platforms (e.g., Salesforce) and operational systems
• Comfort using data and analytics to drive decisions
• Ability to operate effectively in regulated, ambiguous, and fast-moving environments

Preferred

• Experience in digital health, healthcare, diagnostics, or regulated industries
• Familiarity with healthcare workflows and compliance considerations
• Technical fluency with modern product platforms, integrations, and analytics tools

What Success Looks Like at eMed

• Clear, outcome-driven product strategies aligned with eMed’s mission
• Products that deliver measurable improvements in patient experience and operational efficiency
• Strong adoption, reliability, and customer trust
• Effective cross-team alignment without excessive process overhead
• Product teams that are empowered, focused, and delivering meaningful impact

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k with Company Match)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources