Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

The Product Management Specialist will gather and analyze industry trends and influences, the voice of customer data, and stakeholder feedback to establish product roadmaps, strategies, and priorities for product development. This role will also provide leadership to help vet and cultivate innovative ideas, establish solid business cases and strategies for product concepts, and ensure successful product launches and sales growth, including product life-cycle management.

Since 1872 Edwards™ has led the way with innovative fire detection and alarm solutions. From economical control panels to high-end life safety and emergency communications platforms, this rich legacy of inventiveness and uncompromising quality has distinguished Edwards life safety systems as the technologies of choice among building owners and designers the world over. Edwards is part of Carrier, Inc., a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

Key Responsibilities

• Manage a portfolio of products including sourced or outside vendor products
• Communicate with leadership to set and communicate business performance goals and measures commitments to targets
• Create product strategies, roadmaps, and priorities for the product portfolio and drive the Carrier passport process
• Establish relationships with internal and external stakeholders and customers to validate product direction
• Develop business cases and requirements around proposed development efforts
• Ensure proper product positioning, messaging, pricing, launch/commercialization
• Demonstrate financial acumen and key drivers including product cost, schedule, incremental revenue, gross revenue, and gross margin
• Ensure products meet requirements for quality, safety, and reliability
• Support commercial events including sales meetings and tradeshows
• Build strong relationships with key suppliers and partners
• Be the expert in customer, competitors, and market, as well as monitor key industry trends
• Collaborate with marketing and other cross-functional teams as required

Required Qualifications

• Bachelor’s degree
• 3 + years of experience in Product Lifecycle Management
• 2 + years of experience gathering & analyzing data

Preferred Qualifications

• Bachelor’s degree in Business, Engineering or Marketing
• Experience in speaking & presenting in front of an audience
• Fire/life safety industry experience in software or hardware product management
• Excellent written and verbal communication skills with the ability to influence key stakeholders and create consensus
• Successful track record in driving complex, multi-faceted projects
• Demonstrated business judgment, forward-thinking, and innovation
• Articulate speaker with excellent verbal communication and presentation skills
• Ability to communicate with customers and co-workers at various levels within an organization
• Able to travel internationally & domestically 20%

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