Job Description

Neuron7.ai is a fast-growing SaaS company with category-defining AI solutions for customer service, backed by top VCs and a stellar list of angel advisors/investors with incredibly quick traction in the marketplace. Neuron7's AI-powered Resolution Intelligence helps enterprises make accurate service decisions, at scale, by analyzing structured and unstructured data to diagnose and resolve issues in seconds. Neuron7 helps service leaders deliver on crucial metrics like first call resolution, turn-around-time, and margins in complex service environments such as high-tech devices, manufacturing, medical devices, and more. https://www.neuron7.ai

The Product Management Apprentice will participate in a structured, one‑year apprenticeship program governed by the Apprentices Act. The apprentice will receive hands‑on, on‑the‑job training while supporting product management teams building AI‑powered enterprise products for service‑centric domains, including call centers, customer support operations, and field service environments.

This role is designed to develop early‑career product talent and serves as a potential pipeline for future internship or full‑time product roles, subject to performance and business requirements.

Key Responsibilities

• Support Product Managers with day‑to‑day execution across the product lifecycle
• Assist in documenting product requirements, user stories, workflows, and acceptance criteria
• Help analyze service‑oriented use cases such as case resolution, incident management, and field service workflows
• Participate in product discovery activities, including user research synthesis and problem framing
• Collaborate with design, engineering, data, and QA teams to support feature delivery
• Learn and apply fundamentals of building and scaling AI‑assisted, data‑driven product experiences

Required Qualifications

• Engineering or equivalent graduate (2025 or 2026 pass‑out)
• Strong analytical and structured thinking skills
• Interest in enterprise software, SaaS products, or B2B technology
• Curiosity about service operations, customer support, or field service domains
• Strong written and verbal communication skills
• Willingness to learn in a structured, on‑the‑job apprenticeship environment

Preferred Skills & Exposure

• Academic projects, coursework, or internships related to:
• Product management or business analysis
• Service management, call center platforms, or customer support systems
• Field service, operations, or workflow automation
• Foundational understanding of AI or ML concepts such as:
• Decision support systems
• Recommendations or automation
• Knowledge‑driven or expert assistance tools
• Basic familiarity with product tools (e.g., Jira, Confluence, product documentation tools) is a plus

Program & Employment Details

• One‑year apprenticeship program under the Apprentices Act
• Annual cost per apprentice: INR 600,000 (approx. USD 6,700)
• Post‑program outcomes (internship, full‑time employment, or separation) will be evaluated based on performance and budget availability

What We Do and Value:
At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.
Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.
If you’re excited about creating exceptional user interfaces and want to be part of a forward-thinking team, we’d love to hear from you!