Job Description

At Best Practice Software, our vision is communities connected with care. We’re achieving this through our mission to build a culture people love, where:

• we value customers,
• we work together for success,
• we are accountable for our actions,
• we innovate for the future, and
• we celebrate diversity and inclusion.

If you share our vision and values, please consider this exciting career opportunity to join our growing team in Brisbane.

You’re unique, and we value that.

As a Product Leader, we’ll call on your unique talents, skills, expertise, and experience in:

Product & Delivery Leadership

• Lead and mentor a team of Product Owners and Developers
• Translate strategic product direction into executable delivery plans
• Own the end-to-end product delivery lifecycle—from discovery to release

Go-to-Market Execution

• Drive the successful launch of new features and products to market
• Ensure alignment between Product, Development, Sales, and Customer teams
• Oversee release planning, readiness, and rollout strategies

Operational Excellence

• Establish and optimise delivery frameworks (Agile, Scrum, scaled delivery models)
• Improve predictability, quality, and speed of delivery
• Own delivery metrics, performance, and continuous improvement

Stakeholder & Customer Alignment

• Partner closely with clinical, commercial, and customer stakeholders
• Ensure product decisions are grounded in real-world clinical workflows
• Balance customer needs, regulatory requirements, and business outcomes

Risk, Compliance & Quality

• Ensure products meet Australian healthcare regulatory and compliance standards
• Embed quality, security, and patient safety into delivery processes

We believe our ideal applicant will demonstrate the following attributes:

• Proven experience in a senior product or delivery leadership role within software;
• Experience leading cross-functional teams (Product and Delivery);
• Strong track record of bringing complex software products to market;
• Deep understanding of Agile delivery at scale;
• Ability to balance strategic thinking with hands-on execution;
• Excellent stakeholder management and communication skills;

Highly desirable:

• Experience in healthtech / medical software / GP systems;
• Understanding of clinical workflows and regulatory environments in Australia.

What’s in it for you?

• Market-leading benefits that make us a proven local employer of choice.
• Flexible work arrangements that help you strike the right career balance.
• Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities.
• Belong as part of a dynamic and highly supportive team with a strong dedication to the mission.
• Enrich your experience by supporting our frontline healthcare heroes across Australasia.

Our team members enjoy exclusive access to our brilliant B-Perks Program, offering great rewards like birthday leave, an annual health and wellbeing bonus, and sponsored rewards to recognise outstanding contributions. You’ll also access our leadership development program and learning opportunities across our group of businesses and enjoy the freedom and flexibility to work as you work best. We offer purpose and impact, an inclusive culture, a connected workforce, transparent leadership, and growth and belonging.

How can we get this ball rolling?

To start a conversation on your fit within our team, we recommend you provide us with:

• a capability statement/cover letter highlighting your experience and how you meet our requirements; and
• an updated copy of your resume.

Your new career starts here.

For more information on this role, please contact Alan Goodare on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand). If you're ready to soar to new heights, then click the button to ‘Apply’ for this job. Only applicants who are required to be interviewed will be contacted upon submission of this application.