Job Description

Product Journey Manager Life Protection

NN and ING have set up a common insurance team called the “One Orange Team”, with the aim to become the fastest growing digital insurance franchise in Belgium. One Orange Team covers Non-Life insurance solutions, Life insurance solutions and as from 2024 also Investments solutions. While most One Orange Team members are part of the NN family and spirit, the team is physically located at the ING premises and works closely together with ING’s Insurance and Investment Tribes. NN and ING have defined an ambitious roadmap to be the leading player in Life Protection solutions. The Insurance Tribe delivers, amongst others, insurance solutions and related digital and branch sales flows. As a product journey manager you translate the roadmap and existing products to commercial storylines that can increase the sales both via the ING branch network and the online sales channels. Given the wide variety of projects you will be working in an exciting, dynamic growth environment allowing you to develop yourself while realizing projects with direct impact on ING clients.

As Product Journey Manager we expect you to be the champion of Life Protection Insurances (mortgages insurance, standalone death insurance, death insurance linked to loans, ...) within the ING organisation.

What does your job as a Product Journey Manager look like?

You have a customer and distribution mindset:

• Identify, assess, and execute new business development opportunities in the Belgian Life insurance market.
• Develop and execute go-to-market strategies for new digital Life insurance solutions, leveraging market trends and customer insights.
• Develop commercial storylines which are aligned with client needs.
• You are close to ING distribution network so that you can understand and feel the distribution partner needs.

You are a key player in E2E delivery of projects, driving all aspects of a project, from initial concept to market launch:

• Create business cases of concepts for management validation.
• Understand and take ownership in the total commercial product delivery process translating new initiatives and existing initiatives to tangible outcomes (trainings, sales scripts, communications, ...) working hand in hand with our go to market colleagues.
• Operate in an environment with multiple stakeholders: NN (Product, Finance, Legal, Risk and Compliance) and ING (Project Delivery, Marketing and Sales).

You have a digital first mindset:

• Given ING’s strategy of digital first, you are excited to develop Life Protection products in a digital first environment.
• You embrace new technologies and developments.

This is how you fit perfectly into our team:

• You are an ambassador of NN products and are able to explain Life Protection products in a clear and concise way to ING stakeholders.
• You are passionate about creating new value propositions and revenue streams in Life insurance.
• You have hands-on experience with digital transformation in insurance and a strong business development mindset and the ability to combine this with project management.
• You are a colleague with a talent for taking it on and making it happen. You are enthusiastic for helping others to be successful and for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
• You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
• You are flexible and are stress-resistant.
• You have a master’s degree or equal by experience.
• You have knowledge and affinity with Life Protection products (mortgages insurance, standalone death insurance, death insurance linked to loans, ...).
• You have at least three years of experience in product management, or experience in a related domain (sales, operations, project management, marketing).
• Experience working in a bancassurance and/or digital environment is a plus.
• You have good communication skills (English and knowledge of Dutch and/or French is a strong plus), strong communication skills (telling – selling) across different skill and seniority levels.

Who are we looking for?

NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!

What you get with NN

Your attractive salary package is supplemented by some attractive fringe benefits such as

• group and hospitalisation insurance
• meal and eco-vouchers
• 20 holiday days and 12 days recovery time

To discover your talents, develop them further and build on your career, you will receive

• a diverse range of training courses
• a comprehensive onboarding
• workshops, coaching & well-being services
• opportunities for internal mobility

At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.

Do you see yourself working as a Product Journey Manager Life Protection?

You are more than welcome!

Press “Apply now” at the top and make today your lucky day.