Job Description

1. AI Product UX Design

• Lead the full UX design process for legal AI products, including interaction flowcharts, wireframes, high-fidelity prototypes, and clear design documentation.
• Design interaction patterns and feedback mechanisms that align with user mental models, specifically addressing the unique characteristics of AI. Possess hands-on experience in interaction design for AI Agents.
• Work closely with UI engineers to ensure high-fidelity design implementation while considering technical feasibility.

2. Requirements Gathering & Analysis

• Lead customer research: uncover pain points and unmet needs of AI tools through interviews, contextual inquiries, usability testing, etc.
• Conduct market analysis & competitive research: track cutting-edge design and interaction innovations in domestic and international legal AI tools, produce analysis reports, and translate insights into product improvements.
• Collaborate with product managers on requirement prioritization and participate in product roadmap planning.

3. Product Launch Support & Cross-functional Collaboration

• Create demo materials for AI product launches (e.g., scenario-based videos, interaction flow guides, customer presentation decks) to help the marketing/sales team accurately communicate product value.
• Support pre-sales engagements with key customers, explaining design philosophy and user value during customer demos.

4. Technology & Product Collaboration with Global peers

• Act as the UX interface between the local team and the global (overseas) technology/product team, participating in cross-timezone tech/product alignment meetings to drive consistency in design systems, component libraries, and AI interaction patterns.
• Adapt advanced AI interaction paradigms from the global team to the local legal context, while sharing local user insights with the global team.

【Requirements】

• Language Proficiency: Excellent English listening, speaking, reading, and writing skills; ability to independently engage in technical discussions, design reviews, and daily email communication with foreigner colleagues.

• Experience & Background: 5+ years of UX design or UX engineering experience, including at least 2 years deeply involved in designing AI products (conversational AI, recommendation systems, content generation, document analysis, etc.).

• Tools & Skills: Proficient in Figma (including components and variants), Sketch, etc.; ability to create high-fidelity interactive prototypes; basic understanding of HTML/CSS/JS for smooth collaboration with developers.

• User Research: Hands-on experience with contextual inquiry, usability testing, user interviews, and other research methods; able to independently complete the full cycle from research planning to insight implementation.

• Cross-cultural Communication Skills: Understand communication styles and decision-making processes across different cultures, and proactively manage the cadence of information synchronization.

• Systematic Thinking: Ability to understand integration points for AI tools from a high-level legal workflow perspective, rather than focusing only on individual interactions.

• Result-oriented: Capable of proactively driving tasks, managing expectations, and delivering high-quality results in the context of cross-border collaboration and multiple simultaneous local projects.

【Nice-to-Haves】

• UX design experience in legal tech, SaaS B2B, or enterprise software.
• Familiarity with the fundamentals, capabilities, and limitations of large language models (LLMs), as well as common interaction paradigms.
• A design portfolio that includes at least one complete design case study of an AI product.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.