Job Description

EVSE Australia is a leading provider of electric vehicle (EV) charging solutions, dedicated to accelerating the transition to sustainable transportation across Australia and New Zealand. EVSE delivers end-to-end EV charging infrastructure for residential, commercial, government, and fleet clients and is committed to powering a cleaner future by making electric mobility accessible, reliable, and convenient for all.

As a Product Engineer at EVSE, you will play a key role in the development, testing, and support of our EV charging hardware and software solutions. Working across cross-functional teams, you will collaborate closely with internal stakeholders, customers, and suppliers to ensure our products are both innovative and reliable.

YOUR KEY ACCOUNTABILITIES

• Product Development:
  • Develop new electric vehicle charging hardware and associated systems.
  • Conduct thorough testing of new products and software updates, identifying areas for improvement and confirming product integrity.
  • Liaise with hardware suppliers during the design and testing process.
• Technical Liaison:
  • Provide technical expertise to Engineering, Sales, Marketing, and other internal teams.
  • Draft and review technical specifications, requirements, and product documentation.
  • Support the electrical team with commissioning and quality control of new EV chargers before shipment.
• Customer Support & Training:
  • Provide prompt and accurate Tier 3 technical support to customers and electricians via phone, email, and other channels.
  • Troubleshoot and resolve product-related issues, providing feedback and training to Tier 1 and 2 support teams.
  • Develop and maintain comprehensive product documentation, including manuals, technical notes, and FAQs.

Qualifications

WHAT WILL YOU BRING?

• Bachelor’s degree in engineering with a focus on Electrical engineering is advantageous.
• 2-5 years of experience in an Engineering role, preferably in R&D or product development for the EV, solar, or other.
• Technical knowledge of EV charging technology is ideal.
• Excellent project management and organisational skills.
• Strong communication and interpersonal skills.
• Ability to think strategically and lead innovative product development initiatives.
• Experience working with international suppliers and manufacturing partners.

Additional Information

Why Join EVSE?

• Be part of a fast-growing, future-focused industry supporting the transition to electric vehicles
• Work with a collaborative team across sales, support, and product
• Gain exposure to SaaS platforms, data management, and operational processes
• Opportunity to build skills and grow within a dynamic, evolving organisation