Job Description
About the Role
The Ivalua SME will provide functional and technical expertise to support the design, configuration, development, release, and deployment of a Source-to-Pay (S2P) solution built on the Ivalua platform.
This role ensures that business requirements are translated into scalable, well-designed Ivalua configurations, aligned with best practices and program objectives. The SME will support iterative deployments of a modern procurement system and contribute to release planning, readiness, and execution.
Additionally, this role will play a key part in upskilling team members new to Ivalua by providing hands-on guidance, design reviews, and development support throughout the program lifecycle.
Scope of Work / Responsibilities
Ivalua Expertise & Solution Design
Serve as the Ivalua SME across the S2P solution.
Provide advisory support on platform capabilities, best practices, limitations, and design patterns.
Validate solution designs to ensure alignment with business requirements and long-term maintainability.
Act as an escalation point for complex functional or technical issues.
Lead or support solution design for S2P modules (Supplier Management, Sourcing, Contracts, Requisition, Purchase Orders, Invoicing).
Configuration & Development
Configure Ivalua components including workflows, forms, data models, business rules, and integrations.
Collaborate with Business Analysts and stakeholders to refine requirements and translate them into implementable solutions.
Ensure solutions meet scalability, auditability, and compliance requirements.
Provide development guidance for configurations, enhancements, and integrations.
Support defect resolution, optimization, and continuous improvement of solution quality.
Participate in design reviews, configuration reviews, and defect triage.
Release & Delivery Management
Coordinate development activities across internal teams and external vendors.
Support release lifecycle activities including planning, readiness assessment, and deployment.
Assist in packaging releases based on approved scope and changes.
Participate in Go/No-Go readiness reviews.
Support go-live, hypercare, and post-release stabilization.
Coordinate with QA and infrastructure teams to ensure smooth deployments.
Knowledge Sharing & Documentation
Provide hands-on mentoring and upskilling for team members.
Support onboarding through solution walkthroughs and best practice sharing.
Create and maintain technical and functional documentation.
Maintain documentation such as design standards, deployment procedures, and integration dependencies.
Continuous Improvement
Contribute to improvements in configuration management, development practices, and release processes.
Identify opportunities to streamline delivery and enhance solution quality.
Qualifications and Requirements
Core Competencies
Strong technical expertise with the ability to guide and mentor others
Client-focused mindset with proactive communication and problem-solving
Results-driven with a focus on efficiency and continuous improvement
Strong collaboration and teamwork skills
Commitment to learning and knowledge sharing
Education
Bachelor's degree in Computer Science, Accounting, or a related field
Experience & Skills
5–10 years of professional experience in supply chain systems, ERP, or related technologies
At least 5 years of hands-on experience implementing Ivalua S2P solutions
Technical Skills:
Ivalua Functional and Technical Configuration (API, EAI, ETL)
Advanced SQL
APIs and microservices
DevOps, Agile, and Scrum methodologies
Data analytics and visualization
AI / Machine Learning (preferred)
UI/UX best practices
Certifications
Required:
Ivalua L3 Certification (SRM, S2C, P2P, Integration)
Ivalua Project Release Manager Certification
Preferred:
Additional Requirements
Experience managing product releases and engineering delivery
Strong understanding of system architecture, infrastructure, and SDLC
Proficiency in Microsoft tools (Word, Excel, PowerPoint, Visio, Project)
Familiarity with relational databases (e.g., Oracle) and multi-tier architectures
Strong analytical thinking and problem-solving skills
Excellent verbal and written communication skills in English
Reporting and Coordination
Works closely with product leads, project teams, and internal/external stakeholders
May be required to provide additional support services as needed
Work Arrangement
Hybrid setup, with onsite reporting as needed (e.g., once a month or based on project requirements)
Work schedule: 8 hours between 8:00 AM – 6:00 PM (local time)
