Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Employee Platforms, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• Define and execute a multi-year data product vision and roadmap for Employee Platforms, aligning stakeholder outcomes, delivery feasibility, and risk-aware controls.
• Analyze stakeholder workflows end-to-end (process steps, handoffs, decision points, exceptions, and control touchpoints) to identify opportunities for automation, standardization, and data-driven decision making
• Convert workflow requirements into data domains, entities, events, and metric definitions; drive consistency and reusability across teams and platforms
• Lead delivery of curated datasets, governed metrics layers (definitions, lineage, quality expectations, access patterns), and analytics products embedded into workflow experiences and operating rhythms
• Establish and operate robust data product governance across a multi-domain enterprise, including common definitions, ownership and stewardship alignment, lineage, data quality management, metadata/documentation standards, and change control - partnering with relevant governance and control stakeholders
• Build and run the data product lifecycle (intake, prioritization, stakeholder forums, documentation, release/change management, quality SLAs, and deprecation), aligned to firm expectations.
• Lead AI enablement for the product portfolio by identifying high-value AI use cases, translating them into product requirements, partnering with Data/Engineering/Risk to deliver safely, and driving adoption with clear KPIs
• Ensure communications about metrics, reporting, and analytics are accurate, clear, and appropriate for intended audiences and channels

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Experience with HR / employee platforms or internal enterprise platforms supporting large-scale employee workflows
• Experience with data quality frameworks and controlled reporting in regulated environments
• Familiarity with modern data architectures (warehouse/lakehouse patterns), semantic/metrics layers, and BI enablement patterns
• Experience in Client Services, Customer Success and or Go To Market roles

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans