
The Product organization is recruiting a Vice President – Product Development to support the Digital Experience Lead on a global basis. This role will drive the design, development, and continuous enhancement of our client-facing digital ecosystem, working in close partnership with Product, Global Delivery (Operations), Technology, Architecture, and Enterprise Data teams.
The ideal candidate will bridge client needs, product strategy, and technical execution, translating complex client use cases into intuitive, data-driven visual experiences that enhance usability, transparency, and operational efficiency.
Function
You will be responsible for delivering a seamless, unified client experience across platforms by advancing core capabilities including Identity & Access Management (IAM), Alerts & Notifications, Document Management, and Self-Service Reporting.
Responsibilities
Contribute to and execute the Digital Experience product strategy, ensuring alignment to business objectives and client needs.
Translation of workflow and pain points into intuitive UX solutions and visualizations.
Partner and advocate for scalable and centralized identity access management solutions.
Design and deliver a standardized notification framework with intelligent alerting.
Align document management and collaboration capabilities with broader content management strategy.
Partner with design teams to deliver high-fidelity prototypes and demonstrations.
Work closely with Technology teams through iterative delivery cycles to ensure solutions meet architectural standards and are fit for purpose.
Present updates and outcomes to senior stakeholders as required and lead defined initiatives or workstreams.
Skills
Strong experience in data product development, data modelling, analytics, and visualization.
Good understanding of the custody and accounting domain and servicing lifecycle, with the ability to translate business needs into data solutions.
Solid analytical and problem‑solving skills.
Ability to communicate data concepts clearly to both technical and non‑technical stakeholders.
Experience delivering change in complex, regulated environments.
Working knowledge of modern data management, BI, dashboarding, and visualization approaches.
Strong stakeholder management skills within global, matrixed organizations.
Experience working with Agile or hybrid delivery models.
Experience with business and system process modelling.
Experience
Typically, 8+ years’ experience within Securities Services or Financial Services, with exposure to digital product management, client experience, or platform development.
Experience in Product, Data, or Business roles with responsibility for delivery and stakeholder engagement.
Experience operating across regions and working with global stakeholders.
Background in data and technology, with familiarity across platforms and tools such as SQL, Python, Snowflake, BI/visualization tools (e.g., Tableau, Sigma), and data governance tooling (e.g., Collibra) and micro front-end frameworks.
Consultative mindset with a client and service orientation.
Strong storytelling and client engagement experience.
Outcomes expected from the roles
Delivering a unified client experience across fragmented platforms
Improved quality, accessibility, and usability of products and services
Increasing client adoption and satisfaction through self-service and transparency
Clear communication and documentation of key data decisions and outcomes.
Split of role:
DX product leadership and delivery: 75%
Market / Client interaction and stakeholder engagement: 25%
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making.
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