Job Description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

As the Product Development Manager within Financial & Lifestyle Services (FLS), you will take on a Product Owner role supporting the roadmap and delivery of Singtel Protect General Insurance and Life Insurance services.

You will work alongside the Agile development team to gather requirements, prioritise tasks and manage end-to-end delivery of new features and enhancements, balancing time, cost and quality. Working across Business Owners, insurance partners, Commercial, Technical, Operations and Marketing teams, you will bring customer journeys from requirements through development, testing and successful launch.

How You will Make An Impact:

• Own end-to-end project delivery plans covering scope, milestones, timelines and stakeholder management across Commercial, Technical, Operations and Marketing teams.
• Manage the delivery timeline for insurance service buy flows and provisioning through to launch.
• Gather business and platform requirements from Business Owners and insurance partners and prioritise tasks with the Agile development squad.
• Build operational policies, procedures and processes within Agile product development methodologies.
• Secure internal and external resources required for project delivery and recommend reprioritisation of key features where required.
• Engage project stakeholders regularly to ensure timelines and milestones are achieved.
• Identify and manage project risks proactively, assess potential impact and escalate issues where necessary.
• Manage relationships with senior internal stakeholders, external ecosystem partners, suppliers and vendors.
• Run product operational forums and ensure timely project status updates to management.
• Manage ongoing product development and feature implementation.
• Co-build and maintain product technology roadmaps and strategies for the business.
• Monitor competitor activities, market and technology trends and evolving customer needs.
• Ensure product development plans comply with relevant legal and compliance requirements.
• Support customer-facing teams with specialist product training through Learning & Development.
• Ensure smooth handover to Operations following successful BRT/User Trial completion.
• Extract key performance data to support management reporting.

Skills for Success:

• Degree in Engineering or Computer Science from a reputable university.
• More than 3 years of project management experience.
• Experience delivering at least one complex cross-organisational technical systems integration project.
• Strong project management capabilities.
• Knowledge of mobile payment systems and open-loop payment processing.
• Strong leadership and stakeholder management skills.
• Strong attention to detail.
• Collaborative team player.
• Good presentation and analytical skills.
• Experience in insurance products and customer buy flows would be advantageous.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.