Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Product Designer to help design and deliver a new Reseller Management and Optimization platform that enables health plans to manage downstream client contracts, support pass-through pricing, improve margin visibility, automate operational processes, and provide self-service capabilities. The platform vision is aligned to the new Reseller Solutions initiative currently being developed.

The Product Designer will work closely with Product Management, Engineering, Pricing, Operations, and Business stakeholders to create intuitive, user-centered experiences that simplify complex workflows and improve customer outcomes. This role is ideal for a designer who enjoys solving complex business problems, conducting user research, and translating requirements into practical product experiences.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

User Research & Customer Understanding

• Participate in customer interviews and stakeholder discovery sessions
• Develop user personas and customer journey maps
• Analyze user feedback and identify opportunities to improve user experiences
• Support usability testing and validation activities

Product Design

• Create user flows, wireframes, mockups, and interactive prototypes
• Design and deliver reseller self-service portals, contract management workflows, pricing and margin management experiences, reporting and analytics dashboards, and client onboarding workflows
• Ensure designs balance usability, efficiency, and business requirements

Collaboration & Delivery

• Partner closely with Product Managers to understand business requirements and priorities
• Collaborate with Engineering teams to ensure high-quality implementation of designs
• Participate in Agile ceremonies and product team activities
• Translate business requirements into clear and actionable design deliverables

Continuous Improvement

• Gather user feedback and recommend design enhancements
• Monitor adoption and usability metrics
• Identify opportunities to reduce user effort and improve workflow efficiency
• Contribute to design standards and reusable UI patterns

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction, User Experience, or a related field
• Proven solid experience in Product Design, User Experience (UX) Design, Digital Design, or related disciplines
• Proven experience designing web-based business applications, enterprise applications, or Software-as-a-Service (SaaS) products
• Demonstrated proficiency in Figma or equivalent design tools
• Proven experience creating wireframes, prototypes, and user flows
• Demonstrated solid communication and collaboration skills
• Proven ability to work effectively with Product Managers, Engineers, and business stakeholders

Preferred Qualifications:

• Proven experience working on business-to-business (B2B) or enterprise software products
• Proven experience within healthcare, insurance, pharmacy, financial services, or other regulated industries
• Proven experience designing analytics, reporting, or workflow-based applications
• Demonstrated familiarity with Agile product delivery practices
• Demonstrated knowledge of accessibility and inclusive design principles

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2026 Optum Services (Ireland) Limited. All rights reserved.

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