Job Description

HRS AS A COMPANY

At HRS, we are redefining corporate travel and lodging with a technology-driven approach that prioritizes efficiency, sustainability, and user satisfaction. Our innovative solutions are transforming the landscape of corporate travel management, making business travel simpler and smarter for global enterprises. With over 50 years of experience, our digital platform, driven by ProcureTech, TravelTech, BPATech and FinTech, reinvents how companies and travelers Stay, Work, and Pay - cohesively brought together by our Lodging as a Service solution.

ProcureTech digitally revolutionizes lodging and meeting procurement, connecting corporations and suppliers in a cutting-edge ecosystem.

TravelTech redefines the lodging and meeting experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

BPATech provides advanced user process automation into highly specialized industry contexts involving large-scale project travel and crew deployments.

In FinTech brings advancements like mobile banking and digital payments to corporate lodging and meetings, turning corporate back offices into touchless business enablers, eliminating legacy cost barriers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Our data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction. HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.

BUSINESS UNIT

BPA Tech specializes in optimizing travel logistics for organized and recurring corporate travel, working with companies in the airline, railway, cruise, and energy sectors. Leveraging AI-driven automation, it streamlines accommodation procurement, booking, and payment processes to enhance efficiency and reduce costs.

A key focus is providing tailored lodging solutions for rotating workforces, crews, and field staff. AI-powered recommendations and automated booking ensure accommodations meet their specific schedules and needs.

By automating procurement and payment, BPA Tech minimizes manual effort, driving cost savings and operational efficiency. With a user-centric approach, it delivers seamless travel experiences that align with business objectives and improve traveler satisfaction.

Tasks

POSITION

As a Product Designer (all genders) for our Workforce as a Service solution, you are a critical member of the Product Trio, working alongside Product Managers and Engineering Leads to discover, validate, and deliver solutions that address real customer problems. You will be at the forefront of tackling the usability risk - ensuring our products not only work but are intuitive, efficient, and impactful for customers. Through close collaboration, strategic design, and user-driven insights, you will help shape products that deliver measurable value to both users and the business. Your solutions will leverage AI and automation to transform today’s tedious, manual processes into fast, seamless, and fully digital experiences.

CHALLENGE

Usability Ownership: Focus on eliminating friction points in the user journey, ensuring designs solve real problems and meet user expectations with clarity and ease of use.

• Discovery & Hypothesis Validation: Partner with the two other roles of the Product Trio to identify customer problems, explore potential solutions, and validate hypotheses through user research and rapid prototyping.
• Continous User Research: Plan and execute qualitative and quantitative research activities—such as user interviews, contextual inquiries, workshops, and usability tests—to uncover actionable insights.
• Strategic Design Execution: Translate research findings into interactive prototypes and pixel-perfect designs, ensuring usability and simplicity even for complex workflows, and initiating change initiatives through narrative document analysis (we use Amazon 6-pager method).
• Iterative Delivery: Collaborate closely with engineers during implementation, ensuring design quality and consistency throughout the Delivery process. Ensure that the implementation is measurable, and that iteration only stops if the defined goal is achieved.
• Design System Contribution: Enhance and maintain our proprietary Design System to ensure consistency and scalability across all platforms.

Your work will directly shape multiple platforms for crew operators, workforce project managers and their travelers while seamlessly integrating with third-party applications.

Requirements

FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...

Several years of experience in product design (B2B/B2C), simplifying complex processes into intuitive, user-friendly interfaces.

• Strong expertise in usability testing and addressing the usability risk through hypothesis-driven design and continuous iteration, with a data focused way of working.
• A collaborative mindset, thriving as part of the Product Trio (PM, Designer, Engineer) to ensure product success.
• Proficiency in design tools and research platforms like Figma, Miro, Dovetail, and User Interviews.
• Experience in user-centered research methods and translating insights into actionable design solutions.
• Excellent communication skills in the English language, with the ability to advocate for usability and align diverse stakeholders.
• A passion for agile product development and a clear understanding of modern Discovery and Delivery practices.

Benefits

PERSPECTIVE

Your role will be at the heart of creating intuitive, high-impact solutions for corporate travel. By focusing on usability and embracing a Discovery-first approach, you’ll help ensure our products are not only functional but also a delight to use.

Ready to make a difference? Apply now!

LOCATION, MOBILITY, INCENTIVE

This is a Berlin based position with occasional travel to our HQ in Cologne for team meetings, The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.