JOB TITLE:   Product Designer(UX/UI)

SALARY:  £40,824 - £45,360

LOCATION:Bristol,Cardiff,Edinburgh, Manchester

HOURS: Full-time

WORKING PATTERN Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.  

What you’ll be doing 

This role is within a team of designers, researchers, contentspecialistsand data analysts, working together to design and deliver high quality, user-centred mobileand agenticexperiences. This is a mobile first project, with some responsibility for supporting web & browser journeys.

As aProductDesigner,it’llbe your role to:

• Deliver high quality visual and interaction design across mobileand browser interfaces

• Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by stepthrough wireframing, journey mapping, prototyping, and delivery-ready screens

• Balance business requirements with user needs –you'llwork with user researchers to gather evidence & rationale to align stakeholders on individual user needs.

• Bring designs to life atdifferent levelsof fidelity through prototyping software (primarily Figma)

• Work within an established central design system,creatively using components to figure out the right balance of content and UI (User Interface) elements on screen

• Deliverfinaliseddesigns on Figmaannotated andreadyfor development,and work closely with developers and engineers to build and launch experiences live in the app

• Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app

• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages,backgroundsand technical abilities

Why join us? 

Join us and, give us your best and we’ll give you ours. Here, you’ll make a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities-you’ll find them all here. 

What we’re looking for? 

We’relooking for someone who can work collaboratively alongside a full product, design & engineering team and take ownership of their design output.They’llbecomfortablepresenting their work to stakeholders, and able to adapt designs to reflect their feedback andoutputsfrom user research and usability testing.

• Demonstrable experienceacross bothUser Experience (UX) and Visual Design

• Provendigitaldesign experience(preferably mobile appdesign experience)

• StrongFigma skills

• Excellent prototyping skillsfor digital experiencesin both low and high fidelity,whichcan be understood clearly byinternal customers and development teams

• Comfortable using existing design systems, recommending new ways to improvethem tobenefitthe end user experience.

• Ability to interpretdata and insights fromquantitative and qualitative research, and how this informs the design process

• Familiarity working in a complex landscape –priorexperience in financial servicesbeneficial but not essential.

• A collaborative mindset to work closely and quickly with a multi-disciplinary team

• Proficientseeingdesigns through to delivery – communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds,agesand abilities

• Strong advocacy of customer inclusivity and accessibility

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. 

This is a place for you: 

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.  

 We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.  

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.  

 We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.  

We also offer a wide-ranging benefits package, which includes: 

• A generous pension contribution of up to 15% 

• An annual performance-related bonus 

• Share schemes including free shares 

• Benefits you can adapt to your lifestyle, such as discounted shopping 

• 28 days’ holiday, with bank holidays on top 

• A range of wellbeing initiatives and generous parental leave policies 

Ready for a career where you’ll learn and thrive? Apply today and find out more.