Job Description

Product Designer

ScottishPower HQ, Glasgow (hybrid)

Salary from £52,400 + other excellent benefits

Full-time, permanent position

Closing date: Monday 22nd of June 2026

Help us create a better future, quicker!

You’ll be part of the product design team at ScottishPower where you’ll help look after how our products look and feel and the user experience, along with developing our visual brand identity. You will report to the Lead Product Designer and play a mid-level role in the UK Digital Team, deputising for Lead Product Designer when required. You’ll work closely with product owners and developers using scrum methodologies to deliver best in class digital experiences for millions of customers.

What you'll be doing

• Plan and conduct user research and competitor analysis
• Analyse different data sources and qualitative feedback and working with the product owner to create an improvement pipeline
• Create user stories, personas, and storyboards
• Create user journey mapping, user flows, feature flows and sitemaps
• Determine information architecture
• Create and defining digital ecosystems
• Create prototypes and wireframes
• Design high fidelity user experiences
• Help define tone of voice and micro-copy
• Create atomic design libraries and patterns
• Conduct usability testing
• Conduct desirability testing
• Own your products’ user flows while working as a team across your assigned business units to ensure a cohesive experience
• Act as the voice of the user taking a data-driven approach to design
• Champion human centred design

What you'll bring

• Great understanding of design tools
• Mac literate with use of Sketch, Figma, Adobe Creative Suite and Microsoft Office applications (specifically Powerpoint)
• Sound knowledge of digital production including understanding responsive design (HTML5, CSS)
• Great knowledge of the design process
• Confidence with when you should test with prototypes or push things live
• Design principles and UX laws are second nature
• Understand the importance and influence design has on things like SEO and accessibility
• Strong knowledge of native applications such as iOS and Android
• Experience of using and developing design systems
• Good understanding of our users and how they use our product
• Confident in presenting your work and walking through your design decisions
• Some experience mentoring junior members
• Ability to own, address and resolve customer experience problems, such as root cause analysis
• Good understanding of analytics and quantitative testing and analysis
• An understanding of agile working practices like Kanban and Scrum
• Ability to quickly execute polished UI concepts, user flows and more complex prototypes
• Understanding of what success looks like and how we should be measuring/tracking outcomes
• Strong organisational skills in order to effectively schedule diverse workloads
• Attention to detail is very important to you

Minimum Criteria

• Degree in a Design-related field, formal UX certification, or equivalent practical experience
• Proficiency in modern design tools (e.g. Figma, Sketch, Adobe Creative Cloud)
• Demonstrable commercial experience in Product Design and User Experience
• Experience designing across multiple platforms (web, iOS, Android)
• Experience working within cross-functional product teams
• Understanding and application of user research methods and usability testing
• Experience using AI as part of your workflow
• Strong commercial awareness

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave

• Holiday purchase – perfect your work/life balance with extra annual leave

• Share Incentive Plan and Sharesave Scheme

• Payroll giving and charity matched funding

• Technology Vouchers – save more and spread the cost of your technology purposes

• Count us in – pledge to reduce carbon emissions and help fight climate change

• Electric Vehicle Schemes – to help you transition to green/clean driving

• Cycle to Work scheme and public transport season ticket loans

• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments

• Life Assurance (4x salary)

• Access to ‘nudge’ financial wellbeing support

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

I MPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

June-22-2026