Job Description

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whetherwe’rebuilding the next greatapp, running CRM at scale for global brands, delivering technology architectures that support millions ofusers, or providing world-class data, identity, and insights solutions,it’sall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsu'slegacy of innovation andcreativity originating in Japan,we’vespent over 35 years helping brands build loyalty, drive growth, andconnect meaningfully with their audiences.

We’vebeen named a global “Leader” by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce, experience design,engineeringand technology integration, digitalmarketing, data science,CRM andloyalty, and customer data management.

Why choose Merkle?

Innovation at Our Core:As part of dentsu’sglobal network, Merkle pushes the boundaries of customerexperience, integrating creativity, technology, and data to drive real-world impact. For over 35 years,we’vebeen innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:With over16,000 employeesacross 30+ countries, and part of a70,000employees’network at dentsu, Merkle blends global insights with a deep understanding of localmarkets to deliver personalized, effective solutions.

Collaborative Culture:At Merkle, your ideas and contributions truly matter.You’lljoin a team that fostersinnovation, collaboration, and creative problem-solving. Together, we work on impactful internationalprojects, making meaningful connections every step of the way.

Responsibilities:

• Design complex wireframes and flows resolving workflow, data viz, validation, and states.

• Create realistic prototypes (task flows, edge cases, errors) and align test plans with Research/Product.

• Lead concept generation activities; translate ideas into epics, features, and acceptance criteria.

• Contribute to product ideation backlogs using insight-led methods; facilitate small ideation workshops.

• Partner with PM on product strategy artifacts (value propositions, lifecycle views, OKRs/KPIs).

• Draft clear specs/annotations; partner with Engineering for pixel-perfect, accessible implementation.

• Identify optimization opportunities in live products; propose hypotheses and no‑regret backlogs.

• Communicate design rationale to stakeholders; adapt storytelling for audience and context.

Qualifications:

• 2–4 years’ experience shipping digital products in cross-functional teams.

• Strong portfolio showcasing UX and UI work across web, e-commerce, and other digital platforms.

• Hands-on experience designing end-to-end user journeys and complex product experiences.

• Solid foundation in interaction and visual design, including typography, layout, colour, and human-centred design principles.

• Strong Figma skills, with experience in prototyping, usability testing, and design systems.

• Working knowledge of accessibility standards and inclusive design practices.

• Comfortable working in a fast-paced environment, managing multiple projects, and applying product metrics, experimentation, and optimisation approaches.

​ Nice to have:

• Hands-on experience designing native apps within end-to-end e-commerce journeys.

• Working knowledge of Apple Human Interface Guidelines, Android Material Design, accessibility, and inclusive design practices.

Key Attributes:

• Evidence-driven and pragmatic; balances craft with scope/time.

• Confident presenter in small/mid-sized forums; handles Q&A and pushback.

• Proactive in flagging risks/dependencies and aligning stakeholders.

• Collaborative partner to PM, Engineering, and Research.

• Committed to ethical, responsible design and AI/tool usage.

*Work visa sponsorship is not available.For local documentation (NIF, NISS), please consult Portuguese authorities.

Additional Information

Benefits andperks

🌴25 vacation days

🤝Enjoy 2additionalvolunteering days to support your passion project

💖Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

🏥Health insurance (also possible for family members)

💻Cutting Edge Technology & Latest IT tools

🏢Software-house environment

⌛Agile and Flexible working hours

🌍 Hybridworking:we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office

✈️Digital nomad policy

🚀Focus on career development

🎓Full access to Dentsu Academy, our global online learning platform

🍻Beers, foosball, and ping-pong! #workhardplayhard

🥐Free breakfast every secondWednesdayof the month

🛍️Employee discounts

🎉Team & Company events

💸Referral bonus program

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent