JPMorganChase

Product Delivery Manager- Payments Operations

JPMorganChase  •  Tampa, FL (Onsite)  •  13 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.



As a Data Product Delivery Manager within Corporate and Investment Banking Payments Operations - Data Insights and Analytics Solutions Team, you work to enhance and optimize the delivery of data products to assist operations in gaining insights for continuous improvement, manage risk and prepare for future growth.


Job responsibilities
  • Manages end-to-end product delivery processes including intake, feasibility decision-making, dependency management, release management, product operationalization, and product performance monitoring
  • Manages change management activities across functional partners ensuring adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Executes product roadmap by taking ownership of multiple projects at the same time
  • Effectively tracks timelines and dependencies while monitoring blockers/risks, liaising with multiple stakeholders
  • Creates quality product documentation including requirements specifications, business cases, test scenarios and material for users awareness
Required qualifications, capabilities, and skills
  • Strong experience or equivalent expertise in product delivery management
  • Experience in senior stakeholder management, navigating through complex situations providing clarity to teams and leading by influence
  • Demonstrated ability to execute operational management and change readiness activities independently by acting as a change agent
  • Effectively manage risk, cross-impacts to ensure business continuity
  • Proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, Development lifecycle, Agile methodology
Preferred qualifications, capabilities, and skills
  • Experience in handling data/automation tools such as Tableau, Alteryx, Databricks paired with strong query (e.g. SQL) skills to validate business requirements and defining metrics is preferred.
  • Proficiency in product delivery tools such as JIRA, Confluence
  • Hands-on experience in the area of data modeling and analysis to discover beneficial insights
  • Wholesale Payments lifecycle domain expertise would be a plus



JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JPMorganChase

About JPMorganChase

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.

Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms

© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Social Media