Job Description

Are you ready to make an impact at the core of infrastructure modernization? This is your opportunity to lead the delivery of foundational compute platforms that power one of the world's most complex technology environments — where your work directly enables reliability, scalability, and performance at enterprise scale. We value diversity, collaboration, and a growth mindset, and are committed to building an inclusive environment where every voice contributes to our success.

As a Product Delivery Manager at JPMorganChase within the Compute Infrastructure team, you will serve as a key leader responsible for orchestrating end-to-end delivery of compute platforms and services that underpin the firm's technology ecosystem. You will act as the voice of the customer, ensuring infrastructure solutions deliver measurable value, reliability, and performance. Drawing on your deep understanding of infrastructure product delivery, you will guide successful launches, manage dependencies, and drive continuous improvement — collaborating closely with engineers, architects, security, and application teams to deliver high-quality compute solutions that exceed expectations.

Job responsibilities

• Develop and execute a product delivery strategy that leverages modern compute technologies including virtualization, cloud, containers, and bare metal to maximize customer value and operational efficiency
• Collaborate across infrastructure and application teams to define direction, set priorities, and execute initiatives aligned with business goals and technology advancements
• Manage requests, inform and review priorities, make critical decisions, communicate updates, and escalate issues to ensure seamless delivery outcomes
• Build awareness of cross-functional dependencies and portfolio impacts to enable efficient, informed decision-making across stakeholder groups
• Lead discovery efforts and research to identify customer needs and integrate emerging compute capabilities, such as hybrid cloud, edge computing, and hardware acceleration into the delivery roadmap
• Own, maintain, and evolve a delivery backlog that supports the strategic roadmap and value proposition, with a focus on infrastructure features and enhancements
• Build frameworks and track key delivery metrics including cost, capacity, utilization, risk posture, reliability, and performance indicators
• Guide successful product launches, gather feedback, and ensure exceptional client experiences for mission-critical infrastructure services
• Coordinate quarterly planning sessions with key stakeholders, including preparation, logistics, and material development across the product and technology ecosystem
• Monitor delivery progress, identify optimization opportunities, and implement improvements to maximize efficiency, reliability, and business impact

Required qualifications, capabilities, and skills

• Formal training or certification on product engineering concepts and 7+ years applied experience
• Advanced knowledge of the product development life cycle and delivery methodologies including Agile, Scrum, and Kanban
• Proven ability to lead product delivery activities including discovery, ideation, strategic development, requirements definition, and value management for infrastructure products and services
• Demonstrated experience with compute infrastructure concepts such as virtualization (VMware, Hyper-V, KVM), cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker)
• Demonstrated success managing operational effectiveness and portfolio management initiatives within large-scale infrastructure environments
• Strong ability to build and communicate delivery roadmaps, manage dependencies, and drive cross-functional alignment across engineering, architecture, and security teams

Preferred qualifications, capabilities, and skills

• Experience working within a highly matrixed, complex organization with multiple stakeholder groups
• Familiarity with infrastructure performance metrics such as uptime, latency, capacity, and utilization, and best practices for operational excellence
• Knowledge of emerging infrastructure technologies and trends including hybrid and multi-cloud, edge computing, and infrastructure as code
• Understanding of regulatory, compliance, and security requirements within enterprise infrastructure environments
• Experience collaborating with infrastructure engineering, cloud, security, and application teams to deliver integrated technology solutions

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.