Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Cloud Foundational Services (CFS), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, assessing delivery feasibility, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Participates in defining the product component roadmap and backlog
• Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
• Participates in the quarterly planning process with engineering teams
• Refines features requests in collaboration with engineering
• Leads data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in product delivery or product management

• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Experience with Public Cloud Providers & capabilities at an Enterprise Scale - AWS required, Google Cloud Platform (GCP) & Microsoft Azure both preferred
• Domain knowledge or previous experience within Infrastructure or Technology Platforms

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

• Working knowledge of Agile methodologies and tools such as Jira, Confluence
• Experience with AI tools (Copilot, LLM tools)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.