Job Description

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-day responsibilities

• Resources Planning & Succession Planning
• Manages a team of Project Managers, Systems Analysts and Application Developers
• Responsible for all Professional Services and customization projects’ resources assignment
• Manages Professional Services and customization projects delivering timely and quality projects within budget
• Manages the project development lifecycle, including requirement gathering, analysis & design, development, testing, SIT & UAT support and implementation support
• Review and confirm CV estimation & budget for all Professional Services projects
• Internal/External QMS Audit of Professional Service projects
• Monthly review of all projects
• Attend clients’ incidents meetings, mobilize more resources to assist in the incident handling. Review RCA (Root Cause Analysis) report before it is submitted to the clients
• Attend regular Governance & Review Meetings with clients’ management (organized by Account Managers)

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com