About the opportunity
At Discova, great travel experiences start with strong products, trusted supplier partnerships, and accurate information.
We are looking for a Product & Contracting Coordinator to support our product management, supplier contracting, product information, costing, and product development.
You will work closely with suppliers and internal teams to maintain accurate product information, support competitive pricing, develop new product opportunities, and ensure products are ready for market in line with Discova standards.
What you'll do
• Support day-to-day product sourcing, supplier management, and contracting activities.
• Maintain supplier contracts, rates, product content, and supporting documentation in accordance with Discova standards.
• Coordinate product, content, and rate updates in Tourplan to ensure accurate and timely product information.
• Support product research, benchmarking, supplier sourcing, and new product development.
• Assist with costing, pricing updates, and commercial analysis to support competitive and profitable products.
• Provide timely support to suppliers and internal teams, resolving product, supplier, and contract-related enquiries.
• Coordinate supplier inspections, FAM trips, and product site visits with relevant teams.
• Identify opportunities to improve processes, systems, and speed to market.
About You
• Bachelor's Degree or at least 1 year's experience in Travel, Product, Contracting, or a related field.
• Good command of written and spoken English.
• Experience working with suppliers, product management, contracting, or travel operations is an advantage.
• Strong communication, relationship management, organisational, and time management skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Able to manage multiple priorities, meet deadlines, and work independently as well as collaboratively.
• Proficient in Microsoft Office; experience with Tourplan or similar travel systems is an advantage.
• Personally aligned with Discova's purpose and values.
Who will thrive in this role?
This role is ideal for someone who enjoys working with people, managing details, and turning information into action.
You are organised, commercially aware, and comfortable coordinating with both suppliers and internal teams. You take ownership, solve problems proactively, and enjoy helping products move efficiently from development to market.
Success in this role requires someone who can balance attention to detail with commercial thinking, build strong relationships, and keep multiple priorities moving in a fast-paced travel environment.
🎉 Culture: Join Discova and Flight Centre Travel Group—certified Great Place to Work® across multiple regions with a team culture like no other in the travel industry
🌏 Travel Discounts: Exclusive rates for you, family and friends on flights, hotels, tours, cruises, travel insurance and more
💎 Career Growth: Real opportunities across a global network of brands—we promote from within and invest in your development
🔧 Learning & Development: Access to LinkedIn Learning with 24,500+ courses; individualized development pathways
🎊 Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations
👐🏽 Inclusive Workplace: We're an Equal Opportunity Employer welcoming diversity across race, ethnicity, religion, gender identity, sexual orientation, disability, and age
🙏🏼 Give Back: Corporate Social Responsibility program; paid parental and volunteer leave
💚 Sustainability: We're committed to protecting the environment essential to tourism's future
About Discova
As a DMC with 95% local staff, we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discova’s DNA as a company, and we are committed to being an equitable workplace for all our employees regardless of gender identity, ethnicity, disability or sexual orientation. We welcome you to our family as you are and who you are.
To learn more about Discova and our work perks click: https://bit.ly/4hEd88H
Get in touch now and Discova a world of possibilities!
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.
Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.
1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.
And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.
We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.
Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.
With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.
Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.
Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
