Job Description

Product Configurator Manager

What this role is about?

The Product Configurator Manager, reporting to the team director, is to become expert of the solution once in operational support model, where he/she should assess, implement and test changes and enhancements. He/she is also in charge of coordinating maintenance and upgrades from BTS side. This includes ensuring the solution aligns with business objectives, managing technical issues, and collaborating with cross-functional teams to enhance functionality. The role requires strong functional & technical expertise of the application, problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

The candidate has to provide expertise and support on functional usage, operations, and effective execution, as well as raising and following up on risks and mitigations required for successful adoption.

The person will take an active role during project execution specifically in the areas of Tool development and configuration, also getting to learn the Data Migration process end to end to provide support on issues assessment once in maintenance mode.

The person acts as liaison between Product owner or business application owner and other D&IT delivery teams being able to talk both business and IT languages, becoming and coordinating other internal IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.

What will you do?

• Work on the projects/demands under assignment ensuring the tasks under role’s responsibility are done as planned and aligned with JTI IT quality standards. Secure project completion anticipating potential risks
• Management of project backlog for agile projects in DevOps (Epics/Features/User Stories) and Sprints planning / review
• Understand business needs and priorities within the Product Configurator end to end process. Understanding of impact on GSC/PLM processes. Understanding of M&S business needs. To coordinate various initiatives to deliver business value in line with Digital and IT Strategy
• Provide functional expertise for owned application - Product Configurator - secure its adoption and proper use and coordinate evolution
• Business requirements gathering and translation to technical requirements, discussing technical options to cover business requirements, integration testing before UAT, bug fixing and retest
• Support definition and set up of a future data model for SAP CPQ, design data structures and ensure alignment with business processes
• Support integration with SAP S4HANA systems, analyze and map integration requirements between SAP CPQ and S4
• Close collaboration with project teams and other involved stakeholders to provide updates and gather feedback
• Connecting the dots between Data and other squads user stories and anticipating changes impacts and impediments

What are we looking for?

• University degree in Computer Science, Engineering, or equivalent strong IT background
• 6 years of working experience in IT function or IT consulting
• Experience with SAP solutions configuration, various SAAS solutions, software development and data integration
• Experience in solutions supporting Marketing and Sales HQ function would be a plus
• 4 years of project management expertise, working with remote teams
• Business requirements and processes analysis, mapping them to technical solutions capabilities
• SAP CPQ functional knowledge preferred or on SAP solutions for product management (PDM & PLM). Proven experience configuring the SAP system and writing functional documentation is a key.
• Solutions design and architecture, including but not limited to application design methodology (including Agile methodology), interface design, data models and mapping among systems, capacity planning, scalability
• Supplier management
• Proven experience on Microsoft 365 tools, including DevOps
• Ability to quickly learn new tools and technologies
• Strong interpersonal & communication skills, ability to connect easily and efficiently with the members of the international virtual IT teams and Markets
• Ability to work autonomously

What are the next steps – Recruitment Process:

Thank you very much for your interest in the role. We will make sure every candidate will receive a reply within 2 weeks after the application deadline.