Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Reporting to the Senior Manager, Product Innovation, the Business Analyst will play a key role in shaping and delivering a new digital platform within McKesson Canada's Specialty Health business. Working closely with business, product, and technology teams, this role will gather requirements, define solutions, and support the delivery of innovative patient-focused digital products.

The successful candidate will contribute to large-scale digital transformation initiatives across patient support programs and specialty pharmacy, helping drive process improvements, system enhancements, data migration activities, and AI-enabled automation opportunities. This role requires a strategic, analytical professional with strong business analysis skills, agile experience, and the ability to collaborate across cross-functional teams in a fast-paced healthcare environment.

Key Qualifications

• 3+ years of business analysis experience and 5+ years in technology-related roles preferred.
• Experience supporting digital transformation and system implementation projects, ideally from concept to launch.
• Strong knowledge of Agile methodologies, product development lifecycles, and requirements gathering.
• Experience in healthcare, biopharma, patient support programs, or specialty pharmacy preferred.
• Salesforce experience is considered an asset.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Familiarity with design thinking, process improvement, workflow automation, and AI-driven solutions.
• Ability to translate complex business needs into actionable requirements and user stories.

Key Responsibilities

• Gather, document, and translate business requirements into user stories and acceptance criteria.
• Collaborate with product, business, and technology stakeholders to deliver digital solutions.
• Analyze business processes and identify opportunities for improvement, automation, and operational efficiency.
• Support backlog management, feature prioritization, and agile delivery activities.
• Conduct impact assessments, gap analyses, and KPI tracking to measure product success.
• Ensure solutions align with business objectives, regulatory requirements, and customer needs.
• Maintain project documentation and support change management and user adoption activities.
• Use data-driven insights to inform product decisions and roadmap priorities.
• Foster collaboration and continuous improvement across cross-functional teams.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$17.69 - $22.21

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!