Job Description

🏨 The company

Resilience. Transforming care, one patient at a time.

Our vision is to make Remote Symptom Monitoring and care navigation the standard of care in chronic disease. Our mission is to help patients live better while empowering healthcare teams with the tools they need to deliver exceptional care.

We're building a vertically integrated digital health platform that seamlessly connects patients, clinicians, and care teams throughout the journey. By bridging clinical insights with real-world patient data, we create the most patient-centric care experience across multiple therapeutic areas.

Our solutions are deployed across France 🇫🇷, Germany 🇩🇪, and the USA 🇺🇸, serving thousands of patients and healthcare professionals. We are now scaling in the US, and we're hiring the first Product Builder dedicated to the US market.

📝 Your role

• In a few words: You are a Product Builder — a hybrid who combines the strategic rigor of a Product Manager with the craft of a Product Designer, amplified by AI. You don't just design interfaces or write specs: you own problems end-to-end, from discovery to delivery, and you ship solutions that directly impact patient care.

This is a single-scope, end-to-end role for the US market. You are the product owner and the design lead for Resilience's US product surface. You turn the realities of the US healthcare system — EHR-centric workflows, CMS reimbursement mechanics, and payer expectations — into elegant, usable software.

🎯 Your 6-month goal

• Run discovery cycles independently with our partner sites in the US.
• Deliver (ship) key features (such as CMS billing management or an EHR integration) from design through deployment.

Your day-to-day

• Manage the US backlog: prioritize improvements with clinical and commercial teams, and write clear product briefs (problem, metrics, acceptance criteria).
• Design end-to-end experiences: from macro-architecture to micro-interactions in Figma, while contributing to our Design System.
• Adapt the product to the US: design workflows specific to the American system (EHRs, Epic/OncoEMR integrations, and billing rules such as RPM/CCM).
• Lead discovery: conduct interviews with US patients, navigators, and physicians to shape the roadmap.
• Collaborate with developers: ensure implementation quality (pixel checks, testing) and sprint smoothness.
• Be an “AI-augmented builder”: use Claude and other AI tools daily to accelerate research, generate design variations, or automate documentation.

What you won’t do

• Define the macro strategy (that’s the CPO’s role): you are responsible for execution and the US roadmap.
• Code yourself (you partner with engineers).
• Manage FDA / HIPAA regulatory submissions (our QARA teams handle those, but you design with them in mind).

👤 Profile we’re looking for

You’re the right person if you have/know:

• 5+ years of hybrid experience in Product Management and/or Product Design, with a very strong ownership mindset.
• Expertise in the US healthcare system: you understand the US reimbursement model (CMS) and care billing mechanics.
• Mastery of EHR integrations: you have worked on integrations with Epic, OncoEMR, or Cerner (HL7, FHIR, SMART on FHIR).
• Excellence in Figma: advanced components, auto-layout, variables, and prototyping hold no secrets for you.
• Bilingual English (required): most of your interactions will be with the US team. (Speaking French is a great plus to connect with the rest of the R&D team!)
• AI fluency: you use AI critically to multiply your impact day-to-day.

🙂 You’re the right person if you are:

• A problem owner: you don’t wait for briefs, you create them.
• Impact-oriented: you can defend technical and design trade-offs with concrete data.
• An excellent communicator: you have a strong writing culture and thrive in asynchronous work.

Nice to have:

• Experience in oncology, US digital health, or value-based care organizations.
• Familiarity with US compliance frameworks (HIPAA, FDA SaMD).
• Basic front-end development knowledge (HTML/CSS, React) to speak the same language as your engineering team.

💛 Why join us?

• Impact first: our mission — “Mission is the boss” — means every decision is made in the best interest of patients and caregivers.
• A founding role: you will be the very first Product voice dedicated to the US market. This is not a maintenance role — it’s pure creation.
• A culture of innovation: AI isn’t a gadget for us, it’s a way of working.

Recruitment process

• Screening (15 min): chat with our Talent team to align expectations
• Manager fit (45 min): to dive deeper into your background and product vision
• Case study (1h): presentation of a practical case combining Design, Strategy, and understanding of the US system
• Team fit (30 min): meet members of your US teams
• Culture fit (40 min): validate fit with our culture and remote work
• Strategic fit (30 min) : validate fit with our strategic vision

GDPR : Your personal data will be processed for the purposes of recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of inactivity.

Under GDPR and as Resilience attach great importance to privacy, please note that you have the right to request access to your personal data, to request that your personal data be rectified or erased. The Data Protection Officer can be contacted at privacy@resilience.care

For more information, please check our privacy policy.