GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.
Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!
Job Type: Full-time
Location: This role is fully remote but must be based in Mozambique or DRC only.
Priority Application Deadline: October 5, 2026 or until we receive a critical mass of applications
GiveDirectly is planning to grow delivery roughly tenfold by 2028. Getting there means changing our programs faster and more often than we ever have: consolidating country programs onto a small number of common Salesforce builds through 2027, then layering on new enrollment models — large-group barazas, remote and self-enrollment — from 2028.
Every one of those changes has to land with roughly 650 people in country operations. A new survey design is only as good as the Field Officer's understanding of it at seven in the morning, standing in a village with a tablet and no supervisor nearby. A Country Director needs to know why we changed something and what risk it carries. A Field Manager needs to know what changes about supervision and quality checks. A Field Officer needs to know exactly what to do differently tomorrow, and nothing else.
That translation work is this role. You will turn new survey designs, program changes, and system releases into training materials, live training sessions, demo videos, release notes, and internal communications pitched at the right level for each audience — from Country Director down to Field Officer.
We are looking specifically for someone who has been a Field Officer, or held a directly equivalent frontline role. Not as a nice-to-have: this role exists because materials written by people who have never run a registration are consistently too abstract, too long, and wrong about which details actually matter. You should know from experience what makes a training useful and what makes it a waste of a morning.
Your work will be anchored on the 2027 rollout — supporting the consolidation of country programs onto common Salesforce builds, which is high-volume and has real deadlines — and will absorb 2028 pilot material as those designs become real. Beyond that, you will be a genuinely useful pair of hands to a small, fast-moving product team: expect a meaningful share of your time to go to ad-hoc support that doesn't fit neatly in a job description.
We work across English, Portuguese and French. Materials that only exist in English do not reach Mozambique or DRC, and translating them after the fact is slow and lossy. We need someone who can write well in English and work in at least one of Portuguese or French.
Reports to: Sarah Kenkuyu, Senior Manager Product, LLS
Level: Open band — Associate to Manager, depending on the candidate. We would rather find the right person than fill a predetermined level. A candidate with deeper field experience, stronger writing, and the judgment to run their own queue and push back on a poorly explained design will be brought in at the higher end, with correspondingly more independence.
Day-to-day work assignment: Requests come primarily from the STPM, Large Transfers (2027 build rollout) and the 2028 Design Lead, with the Senior Director, Product arbitrating priorities when they conflict. You are not expected to absorb every request that arrives — part of the job is flagging when the queue is over capacity.
Travel Requirement: Regular — roughly once per quarter at minimum, and more during rollout waves, to deliver training in person and to see how materials actually perform in the field.
First 90 days
So the scope is unambiguous, here is what we expect the first three months to look like:
What success looks like:
At 12 months:
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
This role is fully remote, so if you are not based in Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
GiveDirectly allows governments, foundations, and individual donors to provide direct cash transfers to people living in extreme poverty. Using the latest technology at every step, we locate recipients, integrate them into electronic payments networks, and monitor transfers end-to-end. We charge the full cost of delivering this service and nothing more.
We are looking for exceptional talent to help us build the world's most efficient, transparent and scalable system to transfer resources directly into the hands of the poor -- and in the process transform the way international development is done.
