Job Description

As a Product Associate in Employee Experience, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. You will be at the forefront of product insights using data to inform business decisions creating a new product offering targeted at internal product teams to better understand insights on how their experiences are performing and where there are areas of opportunity. Job responsibilities

• Identifies data to support the broader organization into better understand where our products need improvements and sharing insights back to senior stakeholders
• Transform data into actionable insights determining the future product vision and taking that vision from strategy to delivery including consolidating key milestones and partnering across the business
• Collects and analyzes metrics to support product insights and inform decision-making
• Collaborates across design, data, technology, engineering and product groups to support future vision and delivery

Required qualifications, capabilities, and skills

• Experience in product management, project management, or a relevant domain area

• Ability to clearly present information through PowerPoint for senior stakeholders including consolidating data outcomes and strategic visions

• Logic thinker with technical literacy including data transformation and analytics

• Exposure to product life cycle activities including discovery and requirements definition
• Understanding of agile methodologies including use of JIRA
• A clear communicator with a self start attitude and willingness to learn

Preferred qualifications, capabilities, and skills

• Use of BI tooling i.e. Qlik Sense, Sigma or Tableau
• Understanding of data transformation tools i.e. Excel or Alteryx
• Interest in emerging AI tools i.e. Claude Code, Co Pilot
• Awareness of design tooling i.e. Figma

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.