The Royal Children's Hospital

Product Analyst - Chronic Care

The Royal Children's Hospital  •  Sydney, AU (Onsite)  •  2 days ago
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Job Description

Permanent, Full Time | Sydney, Melbourne or Brisbane

Help redesign care for the long term.

St Vincent’s Health Australia is bringing care home.Through our Care at Home portfolio, we are transforming how chronic andlongtermconditions are managed—moving care beyond hospitals and into homes, communities and virtual settings that support continuity,dignityand quality of life.

As part of the Bringing Care Home strategy, we are scaling connected, digitally enabled chronic care models nationally. These models combine technology,dataandhumancentreddesign to make care more accessible, moreequitableand more sustainable—for people living with ongoing health needs.

We’renow seeking a Product Analyst – ChronicCareto help design, optimise and scale these models of care.

The opportunity

This role sits at the heart ofcrossfunctionaldeliveryAs Product Analyst – ChronicCare, you will work across clinical,operationaland digital teams to turn complex chronic care needs into clear requirements, efficientworkflowsand intuitive digital solutions. Your work will directly enable better experiences for patients,carersand clinicians—and support the safe, scalable growth of Care at Home services.

You do not need a clinical background. You do need curiosity, strong analyticalthinkingand a passion for solving meaningful problems at scale.

Whatyou’lldo

  • Translate complex needs into solutions
    Work with clinicians and service teams to translate chronic care needs into functional requirements, user stories and process designs that supportpersoncentredcare.

  • Optimise products and processes
    Analyse and improveendtoendworkflows across virtual andhomebasedservices, strengthening interoperability,efficiencyand user experience.

  • Use data to drive improvement
    Monitor product performance, patient experience, equityimpactsand system usage toidentifyopportunities for optimisation and inform business cases.

  • Partner across disciplines
    Act as a bridge between clinical,technicaland business stakeholders to align priorities and deliver scalable,highqualitysolutions.

  • Support innovation and quality
    Contribute to continuous improvement by integrating analytics, emergingtechnologyand automation—while ensuring compliance with clinical governance, safety,privacyand regulatory standards.

About you

You are a collaborative,datadrivenproblem solver who enjoys working in complex environments and translating insight into action.

You bring:

  • Experience working as a business analyst, product analyst or similar role in digital,platformor service environments

  • Strong ability to turn user, consumer or customer insights into clear requirements and practical solutions

  • Systems thinking, with sound business and analytical capability

  • Confidence working across diverse stakeholders and influencing without authority

  • Ability to interpret complex data, research or policy and translate it into operational improvement

Experience in digital health, virtual care or chronic care services is highly regarded—but not essential.

Why St Vincent’s?

At St Vincent’s,you’llwork on challenges that matter—at national scale.

You’lljoin amissionledorganisation that combines:

  • Meaningful,valuesdrivenwork

  • The pace and creativity of astartupmindset

  • The reach,credibilityand stability of a trusted health system

You’llalsobenefitfrom:

  • Notforprofitsalary packaging

  • Flexible work locations across major cities

  • Development and learning opportunities

  • The chance to help reshape how chronic care is delivered in Australia

Ready to help bring care home?

If you want to use your product and analytical skills to improve lives—and help build a better, fairer health system—we’dlove to hear from you.

Apply with your CV and cover letter. Applications may close early.

St Vincent’s Health Australia is committed to diversity, equity and inclusion and encourages applications from all backgrounds. Employment is subject topreemploymentchecks, including relevant immunisations.

Closing Date:

9 June 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https /www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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