Okoora

Product Adoption Manager

Okoora  •  Ramat Gan, IL (Onsite)  •  2 months ago
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Job Description

We’re looking for a Product Adoption Manager to help turn product capabilities into real, repeated usage by customers.

This is a hands-on, customer-facing role focused on one thing only: making sure customers actually use the product as part of their day-to-day work.

You will sit on the Revenue & Growth side of the organization and work closely with customers, revenue teams, and product, but you will not own the roadmap or build features.

You will report directly to the Head of Customer Revenue.

What you will do

As Product Adoption Manager, your job is to drive real adoption, not explanations, not presentations, and not feature launches.

You will:

  • Work directly with customers to understand how they use the product in practice
  • Identify where customers get stuck, confused, or disengaged
  • Help customers move from initial activation to repeated, ongoing use
  • Join customer calls and conversations on a regular basis
  • Translate product capabilities into clear, actionable workflows for customers
  • Create simple, practical materials that help customers take action
  • Work closely with Account Managers and revenue teams to reinforce adoption
  • Provide structured feedback to Product teams based on real usage behavior

Requirements

Experience we’re looking for

  • 2–6 years of experience in a hands-on, customer-facing product role
  • Experience with SaaS or B2B software products
  • Background in onboarding, implementation, adoption, or post-sale growth
  • Experience working closely with Sales, Account Managers, or Revenue teams

If you’re excited about helping customers turn products into real working tools, we’d love to hear from you.

Okoora

About Okoora

At Okoora, we are revolutionizing the way businesses navigate global financial challenges. As a leader in embedded finance and cross-border solutions, our mission is to empower businesses, financial institutions, and fintechs with cutting-edge tools to optimize their financial operations and mitigate risks in a volatile market.

Our flagship solution, FX360, integrates seamlessly into payment workflows, enabling real-time FX risk management, automated hedging strategies, and access to unparalleled liquidity. With Okoora, businesses can effortlessly manage currency complexities while driving growth and profitability.

From multi-currency payments and FX liquidity to embedded accounts and expense management, we provide a comprehensive suite of infrastructure solutions that transform financial management into a competitive advantage.

Operating globally across the EEA, US, UK, Canada, and APAC, Okoora is trusted by industry leaders to streamline financial processes, ensure compliance, and unlock new opportunities in the interconnected global economy.

Okoora is where innovation meets simplicity, redefining financial growth for businesses of all sizes.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Global, CH
Year Founded
2022
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