Job Description

The Procurement Team Manager – TPRM Operations is sought in order to develop and manage the service delivery teams that will ensure operational effectiveness of the TPRM process on a global, cross divisional basis. The Procurement Team Manager – TPRM Operations is responsible for supporting and managing a team to deliver TPRM Service which may sit across multiple regions. Further the Procurement Team Manager – TPRM Operations is responsible for the ways of working, and owns the team on a business as usual basis. Procurement Team Manager – TPRM Operations drives continuous improvement projects by effective team management and responsible resource allocation

Major Accountabilities

• Lead and manage global operations teams to ensure effective execution of TPRM operations across regions.

• Establish and monitor performance metrics and KPIs to track team output, quality, and service efficiency Drive continuous improvement and change management initiatives to enhance processes and operational effectiveness.

• Ensure timely and high-quality delivery of TPRM services, meeting SLA commitments and organizational standards

• Oversee workload planning and resource allocation to maximize productivity and service center performance.

• Manage third-party vendors and external risk assessors, ensuring performance meets quality and timeline expectations.

• Strengthen governance through reporting, risk tracking, and escalation management, providing insights to leadership.

• Collaborate with cross-functional stakeholders and leadership teams to ensure alignment and successful execution of TPRM processes.

Minimum Requirements

• University/Advanced degree is required.

• 8 -10 years preferably leading service domains across several regions.

• High level of experience in project, change and risk management; high level of experience managing people and teams within a matrix organization and across geographies and cultures

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:

https://www.novartis.com/about/strategy/people-and-culture

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network

Skills Desired

People Management, Stakeholder Management, Third Party Risk Management