Job Description

Key Responsibilities:

Systems Administration:

• Administration of user records and profiles, ensuring timely and accurate additions, changes and deletions.
• User controls (periodic) reporting for compliance and management
• Platform workflows, approval logic, associated metadata management, and reporting
• Configuration management of various functions or modules within the platforms
• Change management procedures related to all platform administration functions
• Testing of platform releases and changes/additions where relevant
• Provide training and support to users and business stakeholders on using these systems as needed
• Compliance and Documentation:
• Ensure all vendor documentation is complete, accurate, and up to date.
• Monitor and enforce compliance with company policies and industry regulations.
• Understand and ensure compliance and risk related regulations are adhered to in vendor data operations.
• Understand controlled environments and workflows.

Relationship Management:

• Serve as the primary point of contact for users and business stakeholders, addressing inquiries and resolving issues promptly
• Work directly with and provide other functional teams (Finance, Technology, etc) support regarding the relevant systems.
• Reporting and Analysis:
• Prepare regular reports on relevant metrics where required
• Provide regular management updates on activities, competition / market intelligence, and pipeline of go-forward projects for review.
• Hybrid role (3 days a week in office required)

Experience:

• Minimum of 2-4 years of experience in systems administration one of the platforms in scope.
• Experience with system administration and compliance processes.

Skills:

• Knowledge of industry regulations and compliance standards in procurement operations.
• Knowledge of controlled environments and workflows.
• Strong attention to detail and organizational skills.
• Strong data entry skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.
• Strong English communication skills (written and spoken) with the ability to explain issues and remedies.