Job Description

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About PwC SATIC and the role

PwC’s South Africa Technology & Innovation Centre (SATIC) is a hub for technological advancement and innovative solutions. The Procurement Specialist forms part of the Business Services Procurement delivery model, supporting the PwC UK Procurement team. The team operates within the Finance function in the Business Solutions line of service and supports sourcing, contracting, due diligence, risk management, supplier onboarding, contract administration and Source to Pay operations.

Summary:

The Procurement Specialist supports the management of third-party suppliers through negotiation and execution of contracts, relevant due diligence and risk-related activity, contract management, and administrative requirements. The role also provides an opportunity to participate in sourcing events as part of the broader sourcing agenda. The role will operate in line with established processes and procedures under the guidance of UK-based Managers and Senior Managers.

Qualifications / Certifications required:

• Diploma or Degree in Procurement and Purchasing Management or Supply Chain Management or Accounting or Finance
• MCIPS qualified, equivalent, or partially qualified.
• Technology literate, including a working understanding of AI fundamentals.

Experience required:

• Procurement and sourcing experience, including contract review and negotiation.
• Experience working with established procurement frameworks, processes and guidance.
• Experience managing multiple activities in parallel and prioritising effectively.
• Strong relationships, negotiation, customer and stakeholder management experience.
• Ability to identify and address risk management issues.
• Experience in a corporate, offshore or shared services delivery model is advantageous.

Responsibilities of role:

Procurement delivery

• Manage intake requests for procurement contractual and sourcing support.
• Manage, negotiate and execute third party supplier contracts.
• Support Source to Pay best practice, including purchase order adoption and effective supplier onboarding.
• Manage contract administration, contract expiry reviews and contract record housekeeping.
• Conduct appropriate third party due diligence and ensure risk management procedures are followed.
• Support sourcing activity, where applicable, to help deliver service quality and commercial value.

Stakeholder and team support

• Act as a trusted business advisor to relevant stakeholders.
• Act as procurement point of contact for assigned commodity areas, contracts and suppliers.
• Escalate issues where judgement or senior input is required.
• Work closely with UK-based colleagues to progress contracts efficiently and transparently.
• Coordinate inputs from the business, subject matter experts and relevant tools.
• Provide reliable workflow updates and support reporting requirements.

Quality, consistency and continuous improvement

• Ensure contract reviews, negotiations and completions meet quality, completeness and timeliness standards.
• Support maintenance of SOPs and knowledge materials.
• Contribute to knowledge sharing and capability building across the team.
• Escalate concerns, issues and process inefficiencies promptly.

Desirable skill sets include:

• Experience working with Source to Pay tools, ideally Coupa and workflow platforms.
• Experience working in a corporate environment.
• Exposure to technology risk, data protection, information security or third-party risk management.
• Experience working within an offshore or shared services delivery model.
• Ability to work with various stakeholder groups
• Experience of problem solving (rather than focused on executing a process)

Role related attributes:

• Detail-focused with a strong sense of ownership.
• Collaborative team player
• Clear and effective written and verbal communication skills.
• Business acumen and the ability to operate within a professional procurement function.
• Agile, proactive and able to escalate appropriately.
• Intellectual agility and ability to provide innovative solutions to complex challenges.
• Ability to lead self and influence others

Industry Experience:

• Previous roles have included Procurement related work / experience, including contract review and negotiation
• Previous roles have included working on related Procurement / S2P platforms and workflow tools

Add-on to job advert:

Agencies please note: This recruitment assignment is being managed directly by PwC’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Any speculative or unsolicited CVs received will be treated as a direct application.  Your respect for this process is appreciated.

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Travel Requirements

Available for Work Visa Sponsorship?

Job Posting End Date

September 20, 2026