Job Description

Support Procurement and Cost Efficiency (PaCE) day-to-day sourcing activities, stakeholder relationships, contract and supplier management, pricing administration, reporting, and data analysis across IHG’s U.S. Food & Beverage program for Essentials, Suites, and Premium Hotels.

Your day to day

• Execute sourcing projects across the Food & Beverage category within allocated timeframes, ensuring project trackers, documentation, and reporting tools are updated in line with specified timelines.

• Support RFX administration, supplier communications, response management, bid analysis, follow-up activities, and preparation of stakeholder-ready summaries and recommendations.

• Support execution of select contract renewals, amendments, supplier onboarding activities, and procurement documentation as required.

• Maintain supplier, contract, pricing, program, and procurement records, ensuring accurate documentation, tracking of key dates, data integrity, and accessibility for cross-functional stakeholders.

• Provide suggestions and input as to how Food & Beverage products, services, programs, and processes could be improved or delivered more effectively, and provide assistance with service reporting as appropriate.

• Respond in a timely manner to stakeholder and supplier requests, serving as a primary point of contact for routine procurement inquiries and escalating issues as appropriate.

• Support building online events for supplier information, e-auctions, and online tendering, ensuring RFX events are run effectively and seamlessly for both internal customers and suppliers.

• Analyze supplier proposals, spend, pricing, compliance, and program performance data to support sourcing decisions, reporting, issue resolution, and category insights while meeting established project timelines and deliverables.

• Provide insight on supplier submissions and pricing files to simplify the review process for internal customers and support savings validation, issue resolution, and category insights.

• Assist with supplier relationship management by preparing business reviews, tracking action items, supporting performance monitoring, and coordinating service or reporting follow-up.

• Coordinate pricing implementation activities, including tracking approved submissions, effective dates, system updates, exceptions, and issue resolution with internal teams and suppliers.

• Perform quality checks on own work and for team members where requested, with emphasis on accuracy of supplier, pricing, contract, reporting, and implementation details.

• Maintain regular and appropriate communications throughout the sourcing process, both internal and external.

• Prioritize workload to ensure timely delivery of projects, reporting, and procurement support while contributing to continuous improvement, process documentation, and knowledge management.

What we need from you

• Bachelor’s degree in procurement, supply chain, business, hospitality, analytics, foodservice management, or a related field of work, or an equivalent combination of education and work-related experience.

• 3-5 years progressive work-related experience preferred, including:

• Supporting procurement, sourcing, supplier management, contract administration, reporting, pricing administration, or foodservice/hospitality operations.

• Proficiently executing multi-step sourcing and procurement projects and processes, including RFX support, supplier communications, tender/event administration, and stakeholder follow-up.

• Demonstrated ability to analyze RFX submissions, pricing files, spend, compliance, and supplier data, and present clear findings that simplify review and decision-making for internal customers.

• Track record of supporting procurement projects that deliver value to the business, such as savings, cost avoidance, rebates, compliance improvement, supplier performance, or operational readiness.

• Strong procurement technical skills, including Excel, reporting, process documentation, supplier records management, and concise preparation of stakeholder-ready summaries or presentations.

• General understanding of category management methodology, procurement processes, contract terms, amendments, Statements of Work, supplier onboarding, and supplier management activities.

• Effective project management skills, with the ability to prioritize workload, manage multiple competing deadlines, and consistently deliver high-quality work within established timelines.

• Effective communication, stakeholder engagement, negotiation, and influencing skills, with the ability to work across matrixed teams and build productive supplier relationships.

• Comfortable in a fast-paced, performance-driven environment with a strong work ethic, sound judgment, and high attention to detail.

• Awareness of responsible sourcing, sustainability, supplier diversity, procurement compliance, food safety, brand standards, or hospitality operations is a plus.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?