Job Description

We are seeking a dynamic and results-driven Program Manager in Procurement to lead a small team in coordinating and executing strategic projects through automation, process improvements, and operational excellence across the entire procurement space.

As a Procurement Program Manager- Vice President, in Global Supplier Services, you will balance working with various team members in procurement to identify automation and process improvement opportunities, understand pain points, and help offer solutions while also managing all aspects of communication within the procurement space. You should have a proven track record in program management, delivering solutions, strong people management skills, exceptional written communication skills, and experience in creating and delivering executive-level presentations. This is largely a non-technical role with a slight technical element that resides within the business.

Job responsibilities:

• Oversee the planning, execution, and delivery of multiple cross-functional programs and projects, ensuring alignment with organizational goals and timelines.
• Lead the project team and guide customers through all phases of the project lifecycle, from initiation and requirements gathering to implementation and post-launch review.
• Identify and build solutions for process improvement through automation, collaborate with technical teams as needed to design and implement solutions, and measure impact on efficiency and productivity.
• Develop clear and concise project documentation, status reports, executive summaries, and business cases tailored to diverse audiences. Along with the management of client facing training guides and articles on procurement processes and systems.
• Prepare and deliver presentations to senior leadership and executive stakeholders, effectively communicating project status, risks, and recommendations.
• Build strong relationships with internal and external stakeholders, ensuring effective communication and alignment throughout project delivery.
• Identify, assess, and mitigate project risks and issues, ensuring successful program outcomes with mitigating operational controls.
• Coordinate and execute platform and delivery enablement to support team execution which could include supporting automation platform setup and administration, submitting access and entitlement requests, registering intelligent solutions, and identifying/adopting new tools to extend team capabilities

Required qualifications, capabilities, and skills

• Minimum 3 years of experience in program or project management, with a focus on automation or technology-driven initiatives.
• Minimum 2 years as a people manager
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, with experience preparing executive-level presentations.

• Proficiency with automation technologies

Preferred Qualifications:

• Knowledge of Procurement
• Experience with Ariba (or similar eProcurement platforms)
• Hands-on experience delivering automations and/or web development
• Experience adopting new tools and mentoring others

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans