Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

1) Procurement Governance, Policy Alignment & Process Ownership

Own and govern the end-to-end procurement operating framework, ensuring alignment with Group TPSO Policy, internal policies, and regulatory requirements.

Act as the central process owner, driving consistency across requisitioning, approvals, documentation, reporting, and control checkpoints. Translate Group policies into practical workflows, operating rules, and governance mechanisms.

Standardize and continuously enhance procurement processes to strengthen compliance, reduce ambiguity, and improve execution discipline.

Ensure processes remain audit-ready, transparent, and well-controlled, with robust documentation, record retention, and evidence trails.

Accountability / Value to Company

Establishes a consistent, controlled operating model. Enables a unified governance environment across Procurement, Finance, Risk, and business functions.

2) Third-Party Spend Governance, Risk Management & Control Assurance

Oversee operational governance of third-party spend and procurement risk controls, ensuring compliance with Group policies and regulatory standards.

Partner with Risk, Compliance, Audit, and stakeholders to embed control and regulatory requirements into procurement workflows.

Proactively monitor procurement risks, ensuring timely identification, escalation, and mitigation.

Manage SLA/TAT performance, operational exceptions, and control requirements to maintain service continuity while balancing governance discipline with operational practicality.

Review & approve Inherent risk assessment (IRA) for all out-of-scope transactions. Approve in role of SMEs for relevant workflows: Exit planning, Subcontracting, ESG

Maintain/Amend/Update supplier profiles for intracompanies and out-of-scope suppliers.

Accountability / Value to Company

Protects PVA from compliance breaches, audit findings, third-party risks, and control failures. Strengthens Procurement’s role as the first line of defense for enterprise spend integrity.

3) Procurement Systems, Coupa Enablement & Data-Driven Performance Management

Lead the deployment, adoption, and optimization of procurement systems in line with Group direction, ensuring efficiency, control integrity, and scalability.

Act as the key interface with Group COE to drive system enhancements, issue resolution, and continuous improvement.

Build and lead a Coupa champion network to strengthen user capability and adoption.

Leverage MI reporting and analytics to identify trends, bottlenecks, and improvement opportunities, and track performance through KPIs such as compliance, cycle time, and spend visibility.

Accountability / Value to Company

Transforms procurement systems into a control, visibility, and productivity platform.

Enables data-driven decision-making and operational intelligence across the enterprise.

4) Service Delivery, Operational Excellence

Manage day-to-day procurement operations to ensure timely, accurate, and policy-compliant execution across procurement workflows, across departments at company wide

Ensure cross-functional alignment across Procurement, Finance/AP, Risk, and business units to enable seamless end-to-end execution.

Deliver accurate and timely operational reporting to support management decisions.

Accountability / Value to Company

Operates under a high-volume, high-complexity model, balancing operational delivery with governance, system enablement, and continuous improvement.

Safeguards enterprise productivity by mitigating process delays, control gaps, and inefficiencies.

5) Knowledge Transfer, Change Enablement & Continuous Improvement

Drive training and user enablement across PVA to strengthen procurement compliance and system adoption.

Lead change management for new processes and system enhancements, ensuring effective rollout and sustained adoption. Foster a culture of service excellence, accountability, and continuous improvement.

Drive continuous improvement by simplifying processes, reducing manual effort, digitalizing and enhancing user experience without compromising controls.

Accountability / Value to Company

Builds sustainable organizational capability to execute procurement processes consistently. Reduces dependency on individuals by institutionalizing knowledge, systems expertise, and user capability across the enterprise.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.