Joud Coffee is hiring an experienced Procurement Manager to own the procurement function end-to-end across our multi-outlet F&B business and central production needs. This role is responsible for ensuring availability, quality, and cost competitiveness—while negotiating strong commercial terms, credits, and service levels with suppliers.
End-to-end procurement: sourcing → RFQs/tenders → negotiation → contracts → ordering → delivery performance → issue resolution → supplier reviews
Category ownership across: ingredients (dry/chilled/frozen), beverages, packaging, consumables, chemicals, uniforms, equipment/spares, and services
Supplier governance: approved supplier list, specs/standards, SLAs, performance scorecards
Commercial outcomes: pricing, rebates, credit terms, payment cycles, MOQs, lead times, and returns/claims
Strategic sourcing & supplier management
Identify, qualify, and onboard suppliers that meet quality, reliability, and commercial requirements
Maintain a strong supplier pipeline and reduce dependency risk (secondary suppliers where needed)
Run supplier performance reviews (OTIF, quality issues, responsiveness, and pricing discipline)
Negotiation & commercial terms (core requirement)
Negotiate pricing, rebates/retro bonuses, and contract renewals
Secure credit terms and improved payment structures aligned with business needs
Negotiate MOQs, lead times, delivery SLAs, and claim/return terms
Resolve disputes on shortages, quality issues, and invoice discrepancies
Procurement operations & controls
Implement clear SOPs and controls: PR → PO → GRN → invoice matching
Ensure documentation is audit-ready: quotes, approvals, contracts, supplier records, updated price lists
Prevent price drift and unauthorized purchasing; enforce purchasing compliance across outlets/teams
Cross-functional collaboration
Work closely with Operations, Finance, and Production/Quality to ensure:
availability with minimal stockouts
standardization of SKUs/specs (approved substitutions only)
continuous cost improvement without compromising quality
Systems & reporting
Maintain procurement trackers/dashboards (spend, supplier performance, pricing history, contract renewals, credit terms)
Experience with ERP/inventory tools is a strong advantage (e.g., D365 Business Central / inventory platforms)
Strong supplier reliability and minimal stockouts on critical SKUs
Improved commercial terms (credit days, rebates, service levels)
Measurable cost improvement through structured sourcing and negotiation
Clear procurement governance, documentation, and compliance across the company
5–10+ years procurement experience with restaurants / F&B (multi-outlet strongly preferred)
Proven negotiation track record covering pricing + credit terms + SLAs
Strong understanding of F&B realities: shelf life, lead times, substitutions, and quality specs
Highly organized, process-driven, and comfortable enforcing standards
Strong communication and stakeholder management skills
Advanced Excel/Google Sheets skills; data-driven decision making
UAE supplier market experience and import exposure
Experience building procurement SOPs and supplier scorecards from scratch
Knowledge of quality documentation (COAs/spec sheets) and basic food safety compliance
Our mission at Joud Coffee is to delight our customers and unite our communities with every cup.
We're dedicated to creating a warm, welcoming environment where exceptional coffee and great company go hand-in-hand. With handpicked beans from the best global growers, we ensure a rich and quality coffee experience.
Joud Coffee is a hub of innovation and collaboration, fostering a culture where learning, growth, and enjoyment intersect. Ideal for those passionate about the coffee industry, we offer a supportive environment for career development and creative ideas.
Join the Joud Coffee family, where every cup is a step towards building a strong, coffee-centric community.
