Mplus

Procurement Manager

Mplus  •  Belgrade, RS (Remote)  •  4 months ago
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Job Description

The Procurement Manager will lead procurement operations, develop and maintain a consistent procurement framework, and partner closely with Corporate and Operations teams. This role is responsible for overseeing sourcing, vendor management, contract negotiations, and the continuous improvement of procurement processes to ensure cost-effective, complaint, and purchasing decisions that support organizational growth.

Primary Responsibilities:

  • Establish standardized procurement policies and processes to maximize value and reduce risk
  • Manage strategic supplier relationships, performance reviews, and issue resolution
  • Lead implementation of an integrated procurement system and workflows
  • Partner with VP of Procurement on contract negotiations and commercial terms
  • Improve procurement tools and practices to increase efficiency and reduce costs
  • Identify and mitigate procurement-related risks
  • Manage procurement budgets, spend, and cost-saving initiatives
  • Ensure compliance with laws, regulations, and internal policies
  • Lead and develop a high-performing procurement team
  • Collaborate cross-functionally to support strategic business objective

What we expect from you

  • Bachelor’s degree in supply chain management, business administration, or a related field
  • Proven experience in progressive procurement, sourcing, or supply chain experience
  • Experience in a leadership role managing a team
  • Experience working with hosting providers, software, consulting and technology services vendors
  • Excellent English communication skills, both written and verbal
  • Strong skills in negotiation, contract management, and vendor relationship management
  • Excellent analytical, problem-solving, and decision-making capabilities
  • Proficiency with procurement systems and ERP platforms
  • Willingness to work afternoon shift (Monday to Friday, 4 pm - 12 pm)

What you will get from us:

  • Remote model of work
  • Paid training
  • Opportunity to work with a dynamic, fast-growing team
  • Private health insurance
  • Benefit package available to all our employees (day off for a birthday, discounts with our partners from different industries, FitPass...)

If you are ready to contribute to this position, apply now with your CV in English. We look forward to your application!

Note: Only shortlisted candidates will be contacted. Best of luck!

Mplus

About Mplus

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Zagreb, HR
Year Founded
Unknown
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