Job Description

We’re looking for a Procurement Manager to help us optimize Hootsuite’s global procurement process. You’ll be working on company-wide cost saving initiatives, strategic sourcing and procurement operations to increase Hootsuite’s profitability.

This role is open to remote-applicants in Canada (in Provinces where we can hire legally).

The position is available for a fixed term from July 2026 to November 2027.

WHAT YOU’LL DO:

• Oversee and project manage purchases from across the organization, including in some cases business critical engagements, acting as a central hub that brings together business partners, Hootsuite’s control functions (like Finance, IT, Legal, Privacy, etc.) and Hootsuite’s supply chain
• Negotiate complex contracts and commercial agreements, particularly in software/SaaS category, ensuring outcomes that balance cost, risk, performance, and long-term value
• Provide advice to all levels of the organization, including executives, on departmental purchasing priorities, technology stack and negotiation strategy
• Design, build and implement purchasing related processes to drive efficiency, compliance and cost savings
• Develop and analyze systems designed to provide data driven insights into the organization’s spend, and then use those insights to continually improve processes and execution
• Manage and optimize the company’s consolidated software budget, ensuring value, accountability and efficiency
• Work with the finance department and other stakeholders to optimize the company’s intake-to-pay cycle

WHAT YOU’LL NEED:

• Experience: At least 8 years of demonstrated procurement / purchasing experience or equivalent combination of education and experience
• At least 2 years of SaaS procurement, including familiarity and comfort level with hardware procurement
• Education: Post-secondary education with a focus on business, supply chain, finance or a related field; bonus points for CSCP, SCMP or other supply chain management certifications
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Demonstrates exceptional negotiation skills to influence stakeholders, resolve conflicts, and secure mutually beneficial outcomes in vendor engagements.
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
• Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

#LI - AA