At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Lead of Glob. Ind. Proc. Supp. Oper.
We are looking for a proactive Procurement Business Support Intern to support digital procurement tools and help ensure a smooth user experience across procurement processes. This role offers hands-on experience in procurement operations, ticket management, and cross-functional collaboration.
Responsibilities
Provide first-line support for procurement digital tools by handling basic ServiceNow tickets
Resolve issues related to workflows, purchase requisition (PR) submissions, stuck PRs, catalog requests, and goods receipt booking
Collaborate with stakeholders and other departments to ensure timely ticket resolution
Escalate complex or technical issues to second-line (L2) support teams
Monitor support requests and contribute to continuous process improvement
Support day-to-day administrative and operational activities within the Procurement team
Requirements
Active student status, preferably in Business Administration, Supply Chain, Procurement, Information Systems, or a related field
Strong problem-solving and analytical skills
Good organizational skills and attention to detail
Ability to collaborate effectively with different teams and stakeholders
Customer-oriented mindset and willingness to learn
Good English communication skills (written and spoken)
Knowledge of ServiceNow, procurement processes, or ERP systems is a plus
What We Offer
Hands-on experience in procurement operations and digital tools support
Exposure to global procurement processes and systems
Opportunity to develop problem-solving and stakeholder management skills
Collaboration with international teams in a dynamic business environment
Learning and development opportunities supported by experienced professionals
A future opportunity
Click Apply to express your interest and be considered for future opportunities that match your experience and aspirations.
At ABB, we welcome people from all backgrounds and believe that diverse perspectives help us build a cleaner, smarter future.
Apply today or visit https://www.abb.com to learn more about how we help run what runs the world.
ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on over 140 years of excellence, ABB’s more than 110,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com
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