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The Procurement Associate is responsible for supporting the procurement function by sourcing goods and services, processing purchase requisitions and purchase orders, coordinating with vendors, maintaining procurement records, and ensuring purchases are made in accordance with company policies and procedures. The role works closely with internal stakeholders to secure the best value, quality, and delivery performance while maintaining compliance with procurement standards.
Key Responsibilities
· Review and process approved purchase requisitions.
· Prepare and issue purchase orders accurately and in a timely manner.
· Obtain quotations and coordinate competitive bidding processes when required.
· Source products and services that meet operational requirements and budget expectations.
· Follow up with suppliers to ensure timely delivery of goods and services.
· Resolve procurement-related issues including shipment delays, quantity discrepancies, and vendor concerns.
· Develop and maintain relationships with approved suppliers.
· Evaluate supplier performance based on quality, pricing, responsiveness, and delivery.
· Assist with vendor onboarding and accreditation processes.
· Ensure procurement activities comply with contractual terms and company policies.
· Monitor inventory levels and coordinate replenishment activities.
· Generate procurement reports as required.
· Communicate effectively with internal departments to understand purchasing requirements.
· Provide recommendations on sourcing options and procurement strategies.
· Liaise all business units to ensure procurement needs are met efficiently.
· Ensure all procurement activities comply with company policies and approval matrices.
Qualifications:
· Associate Degree, Supply Chain Management, Procurement, Finance, or a related field.
· Minimum 1 years of experience in procurement, purchasing, supply chain, or a related function.
Skills and Competencies
· Excellent communication and relationship-building abilities.
· Strong analytical and problem-solving skills.
· Attention to detail and organizational skills.
· Ability to prioritize multiple tasks and meet deadlines.
· Proficiency in Microsoft Excel, Word.
Key Performance Indicators (KPIs):
· Purchase order turnaround time.
· Cost savings achieved through sourcing initiatives.
· Vendor delivery performance.
· Accuracy and completeness of procurement documentation.
· Internal stakeholder satisfaction.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About VXI Global Solutions
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.
VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.
VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.
For more information, visit www.vxi.com.
Contact Us: marketing@vxi.com
Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics