Job Description

ABOUT US

Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.

While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit www.Herschend.com

The Procurement Coordinator supports the technology organization by managing the purchasing and contract process for hardware, software, and technology services. This role serves as the central point of coordination for technology procurement activities, ensuring purchases follow company policies and that vendors, contracts, and orders move efficiently through the approval and purchasing process.

The position works closely with technology teams, finance, legal, and vendors to ensure timely procurement and proper documentation.

ESSENTIAL DUTIES & RESPONSIBILITIES

Technology Procurement

Coordinate the procurement of technology hardware, software, and services in accordance with company purchasing policies.

• Centrally track and manage all technology hardware, software, and technology services purchases from request through procurement and payment in coordination with finance and accounts payable.
• Create and manage purchase orders to support timely ordering and delivery.
• Centrally track and manage technology purchases from request through fulfillment.

Vendor & Contract Coordination

Coordinate the contract lifecycle for technology vendors, including intake, documentation, approvals, execution, and recordkeeping.

• Act as a liaison between technology stakeholders, vendors, legal, and finance to coordinate contract reviews, approvals, and required documentation.
• Enter and maintain contracts within Malbek, the company’s Contract Lifecycle Management (CLM) system.
• Manage the contract process for technology vendors from initiation through execution. Track contract status and ensure contracts move efficiently through the review and approval process.
• Coordinate communications and follow up with vendors and internal stakeholders to ensure contracts and documentation move efficiently through review and approval processes.
• Track contract renewal and expiration dates and proactively coordinate with stakeholders on renewals, amendments, or required actions.

Vendor Setup & Process Support

Coordinate and manage efficient and organized vendor setup.

• Manage new vendor setup and coordinate gathering required information and documentation.
• Ensure procurement and contracting activities follow company policies related to vendor selection, purchasing approvals, contracting procedures, and documentation requirements.
• Maintain organized records of contracts, vendors, and procurement activity.
• Develop strong knowledge of company policies related to procurement, contracting, approvals, and vendor selection to ensure compliance.
• Help improve procurement processes and maintain clear documentation.

EXPERIENCE & EDUCATION

• 2–4 years of experience in procurement, purchasing coordination, vendor management, or contract administration.
• Experience supporting technology purchases (software, hardware, and SaaS) and working with technology teams

SKILLS & QUALIFICATIONS

• Familiarity with purchase order systems, vendor management tools, or contract lifecycle management systems is a plus. Specifically experience working in JD Edwards, Workday Financials, or Malbek.
• Ability to read and understand basic contract language and evaluate terms against Herschend standards.
• Strong proficiency with Microsoft Office suite, especially Excel.
• Strong organizational and coordination skills with attention to detail.
• Orientation of moving forward to drive progress, even when it is not popular or easy. Ability to be assertive when necessary to accomplish goals, while still maintaining strong relationships.
• Excellent oral, written and interpersonal skills and ability to effectively communicate with corporate, property, vendor, and other stakeholders.
• Ability to manage time efficiently and meet deadlines; proven ability to manage multiple requests and follow processes in a fast-paced environment.
• Ability to always handle sensitive and confidential information responsibly.