Job Description

Wavenet are a Telecoms and Technology company headquartered in Solihull. We’re a communications company with a difference.

Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions, Wavenet is a trusted supplier of voice, data, cloud, security and mobile solutions to thousands of businesses across the UK. We have around 1,700 passionate colleagues working within our business supporting our ever-growing customer’s needs.

This role is responsible for raising the Purchase Orders on ServiceNow and Sage200, therefore previous experience of Sage is advantageous. You will monitor and forecast upcoming levels of demand of goods within the business, utilising the trends of opportunities in the pipeline. As well as the management of procurement for simple customer projects across the business.

In addition to raising the Purchase Orders, this role is responsible for liaising with the end customer to ensure the goods have been delivered and accepted, so excellent customer service skills are a must.

As new orders come into the business the Procurement Administrator will work alongside the other members of the Procurement team to ensure all the relevant information is received in order to raise purchase orders in a timely manner. You will need to be a team player and able to develop strong internal relationships to deliver customer requirements.

Responsibilities include:

• Raising the Purchase Orders on ServiceNow and sending to the relevant supplier/vendor

• Provide up to date progress reports on raised Purchase Orders

• Highlight any issues or risks to the Purchase Orders i.e. price mis-match

• Ensuring price checks have been completed against the Sales Order

• Management of small hardware/software only orders that do not require Project Management

• Ad hoc administration tasks if and when required

The successful candidate will have:

• A professional approach to all stakeholder relationships, including the ability to build trust and credibility

• Excellent interpersonal and analytical skills

• Will be IT literate in Microsoft Word, Excel, Outlook

• Excellent communicator in both written and verbal communications

Desirables: -

Knowledge / experience in the below

• Sage 200

• Telecoms industry

• Working with vendors/suppliers

Additional Information

The successful candidate will have a proven track record in an administration role and you will need to have experience of liaising with customers on the telephone and over email.

This role is full time working 5 days per week (37.5 hours, Monday-Friday). The role is based working out of our headquarters which is situated on the Blythe Valley Park (Solihull, B90 8BG).

Here’s a closer look at what we offer:

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
• Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
• Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
• Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.