Job Description

Twin Rivers Paper Company, headquartered in Madawaska, Maine, is an integrated specialty paper manufacturer producing 400,000 tons of paper per year for the packaging, publishing, label, and technical sectors. With 100 years of papermaking history, the company operates a pulp mill in New Brunswick, and diverse paper assets in northern Maine and upstate New York that produce uncoated and coated white papers in a broad range of basis weights and finishes.

Customized product development and dedicated technical services support are company hallmarks. With a sound financial structure and a strong balance sheet that fuels continuous investments in its assets, Twin Rivers Paper offers its customers the security of local product availability through a strong, domestically-owned manufacturer and the assurance of long-term viability.

Operational Leadership

• Assist the Mill Manager in overseeing daily mill operations to ensure safe, efficient production.
• Coordinate production priorities and shift activities to meet production and customer requirements.
• Monitor paper machine performance, troubleshoot process issues, and implement corrective actions.
• Assist in planning production schedules, machine trials, and grade changes.
• Serve as a point of contact for operations during off-hours or call-ins as needed.

Process Optimization & Technical Support

• Analyze operational data and production trends to improve machine efficiency and reduce variability.
• Assist with optimization of papermaking variables including wet end chemistry, machine settings, chemical usage
• Work with vendors and internal teams to evaluate new technologies and improve processes.
• Support grade development trials and process improvement initiatives.

Workforce Coordination

• Provide guidance and support to hourly operators and shift supervisors.
• Assist with workforce scheduling, overtime coordination, and operational staffing needs.
• Support training initiatives for production employees related to safety, quality, and operations.
• Promote a culture of accountability, teamwork, and continuous improvement.

Safety, Quality & Compliance

• Promote and enforce a safe work environment and ensure compliance with OSHA and company safety standards.
• Participate in incident investigations and support corrective action implementation.
• Ensure adherence to quality systems, GMP requirements, and food safety policies.
• Support environmental compliance including wastewater discharge monitoring and reporting.

Continuous Improvement & Projects

• Identify opportunities for cost savings, waste reduction, and productivity improvements.
• Support capital projects, machine upgrades, and equipment improvements.
• Participate in root cause analysis and reliability initiatives.

Administrative & Communication

• Assist with reporting of production metrics, downtime analysis, and operational KPIs.
• Communicate operational issues and performance updates to leadership.
• Participate in manufacturing meetings and operational planning discussions.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Paper Science/Engineering, Chemistry or related field
• 1 year of experience in paper manufacturing or industrial process operations
• Understanding of papermaking processes and machine operations
• Experience with papermaking chemistry, machine clothing, and process controls
• Experience with production data systems or process monitoring tools

COMPETENCIES:

• Ability to troubleshoot operational and process issues
• Strong leadership, communication, and problem-solving skills
• Ability to respond to operational call-ins when necessary

WORK ENVIRONMENT:

While performing the essential functions of this position, the employee must be able to:

• Travel and overtime may be required based on project and operational needs.
• Bend, climb stairs, and access all areas of equipment, including elevated and confined spaces.
• Operate and inspect machinery safely and effectively.
• Lift and carry up to 50 pounds frequently.
• Communicate clearly in both written and verbal forms.