Job Description

Discover a more connected career

At Bigham Cable Construction, as a Claims Processor, you will manage a high level of phone calls conducting intakes, document and data entry management. You will maintain claims records, and process payment information for claims into system.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Act as first point of contact for all damage claim reporting
• Gathers and collects information used to provide analysis
• Conducting investigations, document findings and resolution
• Logs and edit claims via claim system
• Analyzes claim submissions for completeness, accuracy, and compliance with processes and terms
• Determine insurance coverage by examining claims forms, policies and other records
• Manage claim programs and relationships with third party administrators and insurance programs
• Ensures timely reporting and maintenance of database - logs
• Interacts with policyholders, agents and providers to resolve discrepancies
• Works directly with beneficiaries to resolve claims and answer questions related to claims
• Reviews payment history and ensures damages are made in a timely manner
• Report on claim trends to management

What you’ll need

• To be 18 years of age or older
• Authorized to work in the United States for this company
• High School Diploma, GED equivalent or relevant work experience
• 1-3 years of direct claims experience in a risk management department preferably in construction and/or telecommunications
• Strong understanding of claims and able to demonstrate the ability to analyze data and provide recommendation and action plans
• Analytical, organizational and documentation skills
• Ability to handle sensitive and confidential information with discretion
• Proficiency in MS Office and Google suite
• Excellent communication skills
• Ability to work in a team
• Ability to solve problems

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.