Job Description

Job Location: Corporate - Tucson, AZ 85711
Job Category: ProcessingCore Values
PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.
The Processor reviews, analyzes, and prepares mortgage loan files for underwriting and closing by verifying documentation, ensuring program eligibility, and maintaining compliance with applicable regulations. The Processor communicates with borrowers, internal teams, and external partners to obtain required information and facilitate efficient loan processing from submission through funding.
Evolving as a Processor by having…
- High School Diploma or equivalent required.
- Five (5) or more years of loan processing experience, with preference for recent experience.
- Demonstrated experience in a customer service environment preferred.
- One (1) to three (3) years of mortgage industry experience preferred.
Exciting Opportunities to Grow by…
- Review loan files for completeness, accuracy, and compliance with company standards.
- Verify accuracy of data entered into the loan origination and related systems.
- Analyze loan files for program eligibility and guideline applicability.
- Review required documentation, including income and asset documentation, credit reports, verifications, appraisals, and preliminary title reports.
- Obtain and review accurate Automated Underwriting System (AUS) findings.
- Communicate with borrowers to request additional documentation and review closing figures prior to submission.
- Provide timely and accurate status updates to loan officers, borrowers, and real estate agents.
- Coordinate all aspects of loan submission to underwriting, including documentation requests and satisfaction of underwriting, closing, and funding conditions.
- Submit loan files in a timely manner in accordance with company standards and service level expectations.
- Review pre-audit HUD-1/Closing Disclosure for accuracy and work with loan officers and title companies to resolve discrepancies prior to closing.
- Prioritize workload to ensure time-sensitive files are processed appropriately and deadlines are met.
- Ensure compliance with all applicable federal, state, and local laws, regulations, guidelines, and company policies.
- Perform other duties as assigned.
Show us your growth with…
- Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
- Ability to maintain a high level of confidentiality regarding private, proprietary, and sensitive information.
- Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
- Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
- Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
- Ability to work independently while also contributing effectively as part of a team.
Benefits Offered...
NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program
NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.