Job Description

Job Location PENNSYLVANIA OFFICE - PHILADELPHIA, PA 19109 Job Category Processing

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

Evolving as a Processor by having…

• Minimum of two years of recent experience processing loans is required.
• One to three years of experience in the mortgage industry is preferred.
• Previous experience in a customer service-related field is preferred.

Exciting Opportunities to Grow by…

• Review loan files for completeness and accuracy.
• Verify accuracy of system inputs and analyze files for program applicability.
• Review necessary documents, including income, asset documentation, credit reports, verifications, appraisal reports, preliminary title reports, etc.
• Ensure accurate AUS findings and compliance with all regulatory standards, guidelines, and regulations.
• Contact borrowers to request additional documentation and discuss closing figures prior to submission.
• Provide status updates to loan officers, borrowers, and agents.
• Coordinate submission to underwriting, satisfaction of documentation requests, and resolution of closing/funding conditions.
• Facilitate closings as needed.
• Submit files promptly, adhering to company standards.
• Review pre-audit HUD-1 statements for accuracy and work with loan officers and title companies to resolve discrepancies before closing.
• Prioritize workflow to handle time-sensitive files in the correct order.
• May perform additional duties as assigned.

Show us your growth with…

• Strong knowledge of applicable federal, state, and local laws, rules, and regulations to ensure compliance.
• Ability to maintain a high level of confidentiality when handling private, trade secret, or proprietary information.
• Exceptional attention to detail and accuracy.
• Proficient in computer software programs, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination software.
• Effective oral and written communication skills.
• Ability to work independently and collaboratively as part of a team.

Benefits Offered...

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.

Qualifications