Job Description

BE PART OF SOMETHING NEW AND EXCITING!

We're opening a brand-new America's Thrift location and are looking for great people to join our team. While hiring hasn't officially started yet, we're accepting applications now so you'll be among the first candidates considered.

Apply today to be contacted when hiring officially begins. We review applications regularly and will reach out as soon as interviews are ready to be scheduled.

We appreciate your interest and look forward to connecting with you!

Store positions we will be hiring for

Retail Team Member

The ideal Retail Team Member delivers an exceptional customer experience while maintaining strong operational standards on the sales floor and at the register. They create a welcoming environment for customers, maintain organized and visually appealing merchandise displays, and support store operations with urgency and professionalism. They take pride in representing ATS’s mission, demonstrate a strong work ethic, and proactively contribute to a clean, efficient, and engaging retail environment. Above all, they balance excellent service with operational execution to help drive sales and create a positive shopping experience for every customer.

Housekeeping Team Member

The ideal candidate balances strong operational discipline with a commitment to maintaining a clean, safe, and welcoming store environment. They take pride in ensuring all areas of the store are properly cleaned, sanitized, and well maintained while supporting a positive experience for customers and team members. They work independently, manage their time effectively, and consistently uphold store cleanliness standards. Above all, they demonstrate a strong work ethic, take ownership of their responsibilities, and proactively communicate to support a safe, organized, and professional retail environment.

Processing Team Member

The ideal candidate balances strong operational execution with attention to detail to ensure donated merchandise is processed efficiently and meets quality standards before reaching the sales floor. They inspect, sort, clean, price, and prepare items with accuracy while maintaining a safe and organized processing environment. They work productively in a fast-paced setting, manage multiple tasks effectively, and take pride in preparing merchandise that enhances the customer shopping experience. Above all, they demonstrate a strong work ethic, take ownership of their responsibilities, and proactively contribute to a productive and efficient processing operation that supports ATS’s mission.

Shipping & Receiving Team Member

The ideal candidate balances strong operational execution with attention to accuracy and efficiency in a fast-paced dock and warehouse environment. They support the movement of incoming and outgoing materials while maintaining accurate records and ensuring materials are directed to the correct areas. They work collaboratively with team members, assist donors when needed, and follow safety protocols while handling equipment and shipments. Above all, they demonstrate reliability, a strong work ethic, and ownership of their responsibilities to support smooth dock operations and the organization’s mission.

Store Donation Attendant

The ideal candidate balances strong operational execution with an exceptional donor experience. They safely and efficiently collect donations while maintaining clean, organized, and well-managed donation sites. They greet every donor with enthusiasm, represent ATS’s mission with professionalism, and ensure donation areas remain safe and efficient even in outdoor and changing weather conditions. Above all, they take ownership of their responsibilities, demonstrate a strong work ethic, and proactively communicate to support a positive, productive, and well-maintained donation environment.

Position Title: Processing Team Member

Reports To: Assistant Store Manager

Department: Operations

FLSA Status: Non-Exempt

Position Purpose and Objectives

The Processing Team Member plays a vital role in ensuring the smooth flow of donated and incoming goods from the loading dock to the sales floor. This position is responsible for receiving, inspecting, sorting, preparing, and pricing merchandise to meet organizational standards and provide customers with high-quality, well-presented products. Team members also assist with packaging, shipping, and consolidating goods while maintaining a safe, clean, and organized work environment. The role requires strong attention to detail, physical stamina, and a commitment to supporting the mission-driven values of the organization.

Roles and Responsibilities

• Load and unload carts efficiently.
• Inspect clothing and other items thoroughly.
• Classify items based on manufacturer, quality, and condition.
• Clean and prepare products for display on the sales floor.
• Sort and price merchandise accurately.
• Consolidate goods and operate the baling equipment as needed.
• Prepare and organize products for shipping.
• Package finished products securely for shipment.
• Maintain a clean and organized workspace.
• Adhere to safety guidelines while working efficiently.

Skills and Qualifications

• Possesses a strong work ethic with a commitment to excellence.
• Proficient in understanding and implementing company policies and procedures.
• Highly organized with exceptional time management skills, able to prioritize effectively.
• Skilled in building and maintaining strong relationships with colleagues, management, and customers.
• Experienced in maintaining accurate records and providing clear progress updates to leadership.
• Proven ability to manage multiple tasks and responsibilities concurrently.
• Mission-driven and guided by core values in all professional endeavors.
• Holds a high school diploma, GED, or equivalent professional experience.

Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
• Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
• Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.