Job Description

What's In It For You!
• Employee discounts
• Need flexible part time hours? We've got'em!
• Growth opportunities
• Help others through our charity partners
• Save the environment
• So much more!

Why We Will Love You
• Attention to detail - you've got an eye for it!
• You are eager to sort through donations searching for treasures
• You are neat and organized
• You are a team player ready to work with a diverse group of co-workers
• You love getting a lot done every day
• You are at least 18 and ready to join our processing team

What Does a Processing Team Member Do Anyway?
• Sort donated items and identify great finds
• Help identify recyclable items. Even if we can't sell it, we keep it out of the landfill
• Get those great finds sales floor ready
• Load and unload carts to get merchandise out safely and efficiently

Teamwork Makes The Dream Work
Our processing team works together to take great care of items provided by our donors and provide excellent treasures for our customers. Whether we are hanging the perfect jeans (thrifting one pair of jeans saves the world 1,800 gallons of water ya know!) or separating out recyclable materials, we combine our passion for customers and community service.

Why You Will Love Us: Our Mission, Vision and Values

Mission
To Give Back! By...
• Positively impacting the environment and the communities we serve
• Providing values that meet our customer's needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities
• Creating jobs

Vision
To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values
• Real: I am genuine and approachable. What you see if what you get.
• Heart: I care. I listen with kindness and act with courage.
• Own: I take initiative, ask for help and follow through.
• Solve: I dig in, fix what matters, and move things forward.
• Grow: I meet challenges with optimism knowing I will win or learn.

Position Title: Processing Team Member
Reports To: Assistant Store Manager
Department: Operations
FLSA Status: Non-Exempt

Position Purpose and Objectives

The Processing Team Member plays a vital role in ensuring the smooth flow of donated and incoming goods from the loading dock to the sales floor. This position is responsible for receiving, inspecting, sorting, preparing, and pricing merchandise to meet organizational standards and provide customers with high-quality, well-presented products. Team members also assist with packaging, shipping, and consolidating goods while maintaining a safe, clean, and organized work environment. The role requires strong attention to detail, physical stamina, and a commitment to supporting the mission-driven values of the organization.

Roles and Responsibilities

• Load and unload carts efficiently.
• Inspect clothing and other items thoroughly.
• Classify items based on manufacturer, quality, and condition.
• Clean and prepare products for display on the sales floor.
• Sort and price merchandise accurately.
• Consolidate goods and operate the baling equipment as needed.
• Prepare and organize products for shipping.
• Package finished products securely for shipment.
• Maintain a clean and organized workspace.
• Adhere to safety guidelines while working efficiently.

Skills and Qualifications

• Possesses a strong work ethic with a commitment to excellence.
• Proficient in understanding and implementing company policies and procedures.
• Highly organized with exceptional time management skills, able to prioritize effectively.
• Skilled in building and maintaining strong relationships with colleagues, management, and customers.
• Experienced in maintaining accurate records and providing clear progress updates to leadership.
• Proven ability to manage multiple tasks and responsibilities concurrently.
• Mission-driven and guided by core values in all professional endeavors.
• Holds a high school diploma, GED, or equivalent professional experience.

Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:
• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
• Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:
• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
• Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.